Sales Admin & Supply Chain Specialist (Hybrid)

SIG group; Santiago; Hybrid; CLP 21,000,000 - 42,000,000; Full time

Benefits offered by this job

Partial remote work

Job summary

SIG is seeking a skilled supply chain professional in Chile to manage packaging design projects and coordinate with customers, prepress teams, and external plants to ensure timely approvals and production readiness.

You will maintain strong customer relationships, oversee order management and logistics, and handle returns and inventory risks. The role supports cross-functional teams and embraces an environment focused on GMP and environmental standards.

Qualifications

• Spanish native language required.
• Experience with SAP ERP or similar ERP systems.
• Strong Excel skills (MS Excel).
• Experience in Order-to-Cash (O2C) processes.
• 3-5 years of professional experience in supply chain, planning or logistics.

Responsibilities

• Manage the creation and implementation of new packaging designs, coordinating customers, prepress teams, internal stakeholders, and external plants to ensure timely approvals and production readiness.
• Maintain and develop customer relationships, providing ongoing support, addressing requests, and ensuring high service levels.
• Administer and monitor customer purchase orders, coordinating with Production, Planning, Logistics, and external facilities to ensure on-time delivery and order fulfillment.
• Coordinate product returns and claims management, acting as the liaison between customers and internal departments to resolve issues efficiently.
• Oversee customer inventory management, monitoring stock levels, aging, consumption, and obsolescence risks while optimizing inventory costs.
• Plan and coordinate imported product supply and production, managing forecasts, demand planning, supplier plants, and international logistics across South American markets.
• Support cross-functional collaboration to ensure customer satisfaction, operational efficiency, and supply chain continuity.

Skills

Spanish (native)

Order Management / O2C

S&OP / Production Planning

Logistics

Customer Relationship Management

ERP software

Tools

SAP ERP

Microsoft Excel

Order Management / O2C

Job description

SIG is seeking a skilled supply chain professional in Chile to manage packaging design projects and coordinate with customers, prepress teams, and external plants to ensure timely approvals and production readiness.

You will maintain strong customer relationships, oversee order management and logistics, and handle returns and inventory risks. The role supports cross-functional teams and embraces an environment focused on GMP and environmental standards.