Remote Luxury Travel Experience Specialist

Manatal; Valparaíso; Remote; CLP 12,000,000 - 18,000,000; Full time

Job summary

Prestige Travel Agency by Mich seeks a Travel Experience Specialist to support clients in planning and managing luxury trips. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after travel, from the comfort of your home.

You will work closely with clients to meet travel needs with professionalism, attention to detail, and a commitment to excellence while collaborating with a remote team across time zones.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Job description

Prestige Travel Agency by Mich seeks a Travel Experience Specialist to support clients in planning and managing luxury trips. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after travel, from the comfort of your home.

You will work closely with clients to meet travel needs with professionalism, attention to detail, and a commitment to excellence while collaborating with a remote team across time zones.