Remote Travel Concierge | Luxury Booking & Support

Rudybtravel; Santiago; A distancia; CLP 33.962.264 - 49.056.603; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work environment

Professional growth opportunities

Travel perks and discounts

Training and development

Descripción de la vacante

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients through every stage of their travel journey—from initial booking to post-trip follow-up—delivering a seamless, personalized experience.

You will respond via phone, email, and messaging, assist with luxury and leisure bookings, and coordinate itineraries from home with accuracy and empathy for a high-quality client experience.

Formación

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service-related fields.
• Strong organizational skills and attention to detail.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns with empathy, professionalism, and solution-oriented thinking
• Maintain accurate documentation and update booking systems as required

Conocimientos

Communication skills

Customer service

Travel knowledge

Multitasking

Descripción del empleo

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients through every stage of their travel journey—from initial booking to post-trip follow-up—delivering a seamless, personalized experience.

You will respond via phone, email, and messaging, assist with luxury and leisure bookings, and coordinate itineraries from home with accuracy and empathy for a high-quality client experience.