Remote Technical Support Engineer (AI & SaaS)
Obsidian
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Descripción de la vacante
Obsidian is looking for a dedicated candidate in Santiago, Chile to join their Talent Success team. This remote role involves debugging web applications and providing excellent support to users while ensuring an upbeat communication style.
The ideal candidate has a background in Computer Science or relevant experience, as well as comfort with modern web frameworks and AI systems. Key responsibilities include identifying issues, collaborating with engineering, and creating documentation.
Mercor is a fast-paced, profitable Series C company valued at $10 billion, improving AI development through expert insight.
Formación
- Proven ability to investigate and debug web application issues.
- Comfort with AI systems and understanding model outputs.
- Experience in customer support for web applications.
Responsabilidades
- Investigate talent-reported issues end-to-end and reproduce bugs.
- Debug across AI + SaaS stack using telemetry and logs.
- Create clear documentation and runbooks to reduce repeat issues.
Conocimientos
Educación
Descripción del empleo
Obsidian is looking for a dedicated candidate in Santiago, Chile to join their Talent Success team. This remote role involves debugging web applications and providing excellent support to users while ensuring an upbeat communication style.
The ideal candidate has a background in Computer Science or relevant experience, as well as comfort with modern web frameworks and AI systems. Key responsibilities include identifying issues, collaborating with engineering, and creating documentation.
Mercor is a fast-paced, profitable Series C company valued at $10 billion, improving AI development through expert insight.
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