Remote Service Specialist — Scheduling & Support

Horizonremotecareers; Valparaíso; A distancia; CLP 21.159.000 - 33.119.000; Jornada completa

Descripción de la vacante

Horizonremotecareers is seeking motivated, customer-focused individuals for a remote role dedicated to assisting clients with inquiries and coordinating personalized arrangements. You will manage online requests and support the booking and scheduling processes, ensuring a seamless customer experience.

The ideal candidate is organized, detail-oriented, and comfortable communicating via phone, email, and online platforms, with training provided and a supportive team environment to foster

Formación

• Strong communication and customer service skills.
• Basic computer and online navigation skills.
• Ability to multitask and stay organized.
• Self-motivated with a professional attitude.
• Reliable internet connection.

Responsabilidades

• Respond to client inquiries and provide support.
• Assist with scheduling, reservations, and coordination tasks.
• Maintain accurate records and documentation.
• Research options based on client preferences and needs.
• Communicate updates, confirmations, and important information.
• Provide a positive and professional customer experience.
• Follow company guidelines and training procedures.

Conocimientos

Strong communication

Customer service

Multitasking

Organized

Professional attitude

Herramientas

Internet navigation

Basic computer skills

Descripción del empleo

Horizonremotecareers is seeking motivated, customer-focused individuals for a remote role dedicated to assisting clients with inquiries and coordinating personalized arrangements. You will manage online requests and support the booking and scheduling processes, ensuring a seamless customer experience.

The ideal candidate is organized, detail-oriented, and comfortable communicating via phone, email, and online platforms, with training provided and a supportive team environment to foster