Remote Guest Services Representative – Travel

Elevationtravelpartners; Concepcion; A distancia; CLP 8.928.000 - 13.392.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the organization

Growth opportunities within the organ

Remote onboarding support

Descripción de la vacante

A travel services company is looking for a Remote Guest Services Representative to assist travelers during their journey. The role emphasizes a strong customer-service mentality, clear communication, and attention to detail. Responsibilities include responding to inquiries, managing bookings, and ensuring a positive client experience. This position offers flexible hours and growth opportunities within a collaborative team environment. Candidates comfortable in a remote setting and adaptable to digital platforms are encouraged to apply.

Formación

• Strong customer-service mindset and ability to handle inquiries calmly.
• Clear written and verbal communication across channels.
• Detail-oriented and dependable with strong follow-through.
• Comfortable working independently in a remote setting.

Responsabilidades

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Conocimientos

Strong customer-service mindset

Clear written and verbal communication skills

Detail-oriented

Comfortable working independently

Adaptability to digital platforms

Independent remote work

Adapt to digital booking platforms

Herramientas

Booking platforms

Descripción del empleo

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels
• Support booking updates and special travel requests
• Share clear details about travel policies and trip preparation
• Monitor upcoming trips and confirm arrangements with clients
• Maintain professional and courteous communication at all times

Ideal Candidate

• Strong customer-service mindset
• Clear written and verbal communication skills
• Detail-oriented and dependable
• Comfortable working independently in a remote setting
• Ability to adapt to digital booking and communication platforms

What We Offer

• 100% remote role
• Flexible hours
• Structured training resources
• Collaborative team atmosphere
• Growth opportunities within the organization