Remote Guest Services Representative – Travel

Elevationtravelpartners; Santiago; A distancia; CLP 30.224.525 - 43.177.893; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Descripción de la vacante

A leading travel solutions provider is seeking a Remote Guest Services Representative to assist travelers throughout their journey. The role focuses on delivering attentive customer service and resolving travel inquiries effectively. The ideal candidate will have strong communication skills and a customer-service mindset, working independently in a remote environment. The position offers flexible hours and opportunities for growth within the company.

Responsabilidades

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional communication at all times.

Conocimientos

Customer-service mindset

Clear communication skills

Detail-oriented

Independence in remote work

Adaptability to digital platforms

Descripción del empleo

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels
• Support booking updates and special travel requests
• Share clear details about travel policies and trip preparation
• Monitor upcoming trips and confirm arrangements with clients
• Maintain professional and courteous communication at all times

Ideal Candidate

• Strong customer-service mindset
• Clear written and verbal communication skills
• Detail-oriented and dependable
• Comfortable working independently in a remote setting
• Ability to adapt to digital booking and communication platforms

What We Offer

• 100% remote role
• Flexible hours
• Structured training resources
• Collaborative team atmosphere
• Growth opportunities within the organization