Remote Phone Support Specialist

Home Helpers of North Decatur; Chile; A distancia; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay

Flexible remote work environment

Paid training and career development

Healthcare benefits

Paid time off and holiday pay

Descripción de la vacante

A leading financial organization in Chile seeks a dedicated Work from Home Customer Service – Phone Support Representative. This role involves handling customer inquiries and troubleshooting issues, offering a flexible remote work environment. Candidates should possess excellent communication skills and a minimum of 1 year of customer service experience. Join this growing team and benefit from competitive pay and career development opportunities.

Formación

• Previous experience in customer service, call center, or phone support is preferred.
• Ability to work independently and manage time effectively.
• Minimum of 1 year of experience in customer service or related field.

Responsabilidades

• Answer incoming customer calls and respond to inquiries professionally.
• Troubleshoot and resolve customer issues efficiently.
• Document customer interactions and elevate complex issues when necessary.

Conocimientos

Excellent verbal and written communication skills in English

Strong problem-solving abilities

Active listening skills

Ability to de-escalate customer concerns

Exceptional organizational skills

Educación

High school diploma or equivalent

Herramientas

CRM systems

Call center software

Descripción del empleo

A leading financial organization in Chile seeks a dedicated Work from Home Customer Service – Phone Support Representative. This role involves handling customer inquiries and troubleshooting issues, offering a flexible remote work environment. Candidates should possess excellent communication skills and a minimum of 1 year of customer service experience. Join this growing team and benefit from competitive pay and career development opportunities.