Travel Customer Support Specialist (Flexible Schedule)

Hjbtravels; Santiago; Hybrid; CLP 4,464,000 - 6,696,000; Full time

Benefits offered by this job

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive and team-oriented work environment

Job summary

A travel service provider is seeking a reliable Customer Service Representative in Santiago, Chile. The role offers flexible scheduling options and involves helping clients with travel-related inquiries, supporting the booking process, and ensuring a positive experience. Ideal candidates will possess strong communication skills and a customer-first mindset. Opportunities for advancement in the travel industry are available. Training and ongoing support provided.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Strong verbal and written communication skills

Customer service experience

Ability to work independently

Basic computer skills

Attention to detail

Interest in the travel industry

Job description

A travel service provider is seeking a reliable Customer Service Representative in Santiago, Chile. The role offers flexible scheduling options and involves helping clients with travel-related inquiries, supporting the booking process, and ensuring a positive experience. Ideal candidates will possess strong communication skills and a customer-first mindset. Opportunities for advancement in the travel industry are available. Training and ongoing support provided.