Travel Customer Support Specialist (Flexible Schedule)

Hjbtravels; Valparaíso; Hybrid; CLP 167,400 - 279,000; Part time

Benefits offered by this job

Flexible scheduling options (part-time or full-time)

Training and ongoing support

Opportunities for advancement

Supportive team-oriented environment

Job summary

A travel industry company in the Valparaíso Region is seeking a reliable Customer Service Representative to assist clients with travel inquiries and support bookings. This role is perfect for individuals who enjoy clear communication and providing high-quality service. Responsibilities include handling inquiries via phone and email, maintaining professionalism, and following company processes. The position offers flexible scheduling and opportunities for advancement. Ideal candidates should have strong communication skills and a good customer-first mindset.

Qualifications

• Strong verbal and written communication skills are essential.
• Customer service experience is preferred but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems are required.
• Attention to detail and a customer-first mindset are necessary.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and support.
• Provide accurate information regarding destinations and policies.
• Maintain professional communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Strong verbal communication skills

Strong written communication skills

Customer service mindset

Time management

Basic computer skills

Job description

A travel industry company in the Valparaíso Region is seeking a reliable Customer Service Representative to assist clients with travel inquiries and support bookings. This role is perfect for individuals who enjoy clear communication and providing high-quality service. Responsibilities include handling inquiries via phone and email, maintaining professionalism, and following company processes. The position offers flexible scheduling and opportunities for advancement. Ideal candidates should have strong communication skills and a good customer-first mindset.