Travel Support Specialist - Flexible Hours & Growth

Hjbtravels; Concepcion; On-site; CLP 7,812,000 - 12,276,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options (part or full time)

Growth opportunities within the travel industry

Supportive and collaborative team environment

Job summary

A travel industry company is seeking a motivated Customer Service Representative in Concepcion, Chile. The role involves assisting customers with travel inquiries, booking processes, and ensuring a positive experience. Ideal candidates will have strong communication skills and a customer-focused attitude. This position offers training, flexible work options, and opportunities for growth within the travel sector.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication skills

Customer service experience

Time management

Computer literacy

Detail-oriented

Interest in the travel industry

Job description

A travel industry company is seeking a motivated Customer Service Representative in Concepcion, Chile. The role involves assisting customers with travel inquiries, booking processes, and ensuring a positive experience. Ideal candidates will have strong communication skills and a customer-focused attitude. This position offers training, flexible work options, and opportunities for growth within the travel sector.