IT Support Engineer - Windows, VPN & M365 Expert
Beijing Foreign Enterprise Management Consultants Co.,Ltd.
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Job summary
Huawei Technologies is seeking an IT Support Engineer in Chile to provide Level 1 and 2 support, troubleshoot hardware and software, and maintain IT systems. The role requires expertise in Windows, Microsoft 365, and basic networking, with a focus on security and daily operations.
The ideal candidate has 1–3 years of IT support or infrastructure experience, strong problem-solving and customer service skills, and advanced English proficiency. CVs should be submitted in English.
Qualifications
- Technical degree or bachelor's degree in IT/CS.
- 1–3 years of IT support or infrastructure experience.
- Knowledge of Windows and Microsoft 365; hardware troubleshooting and basic networking (LAN/WAN, VPN).
- Strong problem-solving, communication, and customer service skills.
- Advanced English proficiency.
Responsibilities
- Provide Level 1 and Level 2 IT support, troubleshooting hardware, software, and network issues.
- Install, configure, and maintain computers, peripherals, and IT systems.
- Manage user accounts, access permissions, and IT equipment.
- Resolve incidents, document solutions, and escalate complex issues.
- Ensure IT security compliance and smooth daily operations.
Skills
Education
Tools
Job description
Huawei Technologies is seeking an IT Support Engineer in Chile to provide Level 1 and 2 support, troubleshoot hardware and software, and maintain IT systems. The role requires expertise in Windows, Microsoft 365, and basic networking, with a focus on security and daily operations.
The ideal candidate has 1–3 years of IT support or infrastructure experience, strong problem-solving and customer service skills, and advanced English proficiency. CVs should be submitted in English.
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