Head of Housekeeping & Butler Services

Silversea; Chile; Vor Ort; CLP 88.063.000 - 127.202.000; Vollzeit

Zusammenfassung

Silversea is seeking a Butler/Housekeeping Manager to lead the ship's housekeeping and butler teams, ensuring the highest standards of service in guest suites and public areas. You will manage operations, mentor staff, monitor guest satisfaction, and uphold health, safety and corporate policies across all activities.

You will coordinate with departments to deliver exceptional guest experiences, supervise inventories, budgets and training, and maintain records with accuracy and discretion on

Qualifikationen

• Valid STCW95 certification.
• Proven experience in high-end housekeeping leadership.
• Budgeting and cost control in hospitality/shipboard context.

Aufgaben

• Leads the entire Housekeeping operation to deliver high-quality butler and cleaning services.
• Monitors guest areas and ensures standards are maintained across all zones.
• Mentors the team and ensures training, discipline and performance reviews.

Kenntnisse

Leadership

Budget management

Public Health compliance

Team development

Customer service excellence

Operational oversight

Jobbeschreibung

Silversea is seeking a Butler/Housekeeping Manager to lead the ship's housekeeping and butler teams, ensuring the highest standards of service in guest suites and public areas. You will manage operations, mentor staff, monitor guest satisfaction, and uphold health, safety and corporate policies across all activities.

You will coordinate with departments to deliver exceptional guest experiences, supervise inventories, budgets and training, and maintain records with accuracy and discretion on