Waiter

NAVEGACRUCEROS.COM; Santiago; Presencial; CLP 23.944.029 - 39.559.701; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free accommodation onboard

Meals onboard

Travel to international destinations

Career growth opportunities

Descripción de la vacante

NAVEGACRUCEROS.COM is seeking a waiter to join our cruise ship team, delivering exceptional dining experiences in a fast-paced, multicultural environment. You will take orders, explain menus, and collaborate with kitchen and bar staff to ensure timely service and guest satisfaction.

Required are at least 2 years in a high-volume setting, strong English communication, and the ability to work under pressure in a team.

Formación

• Minimum 2 years of experience in a high-volume restaurant, hotel, or resort.
• Strong communication skills in English (additional languages are a plus).
• Excellent interpersonal skills and ability to interact with guests from diverse cultures.
• Ability to work efficiently under pressure in a team-oriented environment.
• Knowledge of wine, cocktails, and international cuisine preferred.
• Willingness to live and work onboard for 6–8 months contracts.
• Must pass medical examinations and hold necessary maritime certificates (e.g., STCW).

Responsabilidades

• Provide courteous, professional, and prompt service to guests in assigned dining areas.
• Take food and beverage orders, explain menus, and make recommendations when appropriate.
• Ensure correct serving of meals and drinks, following company and safety standards.
• Set up, clean, and reset tables efficiently to maintain a high turnover and smooth service.
• Handle guest requests and complaints with professionalism and a problem-solving attitude.
• Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders.
• Comply with all hygiene, sanitation, and safety regulations onboard.
• Participate in training sessions, safety drills, and team meetings as required.

Conocimientos

Customer service

English proficiency

Interpersonal skills

Teamwork

Wine & cocktails

Descripción del empleo

Position Overview

As a Waiter onboard a cruise ship, you will be responsible for delivering exceptional dining experiences to guests in a fast‑paced, multicultural environment. This role requires strong customer service skills, attention to detail, and the ability to maintain high standards of hospitality while living and working at sea.

Key Responsibilities

• Provide courteous, professional, and prompt service to guests in assigned dining areas.
• Take food and beverage orders, explain menus, and make recommendations when appropriate.
• Ensure correct serving of meals and drinks, following company and safety standards.
• Set up, clean, and reset tables efficiently to maintain a high turnover and smooth service.
• Handle guest requests and complaints with professionalism and a problem‑solving attitude.
• Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders.
• Comply with all hygiene, sanitation, and safety regulations onboard.
• Participate in training sessions, safety drills, and team meetings as required.

Qualifications & Requirements

• Minimum 2 years of experience in a high-volume restaurant, hotel, or resort.
• Strong communication skills in English (additional languages are a plus).
• Excellent interpersonal skills and ability to interact with guests from diverse cultures.
• Ability to work efficiently under pressure in a team-oriented environment.
• Knowledge of wine, cocktails, and international cuisine preferred.
• Willingness to live and work onboard for 6–8 months contracts.
• Must pass medical examinations and hold necessary maritime certificates (e.g., STCW).

Competencies

• Guest service orientation and positive attitude.
• Strong teamwork and adaptability.
• High standards of grooming and personal presentation.
• Ability to multitask and remain calm under pressure.

Benefits

• Competitive salary plus gratuities/service charges.
• Free accommodation and meals onboard.
• Travel to multiple international destinations.
• Career growth opportunities within the cruise line.