Onboard Housekeeping & Guest Services Specialist

Silversea; Chile; On-site; CLP 20,000 - 24,000; Full time

Job summary

Silversea is seeking an experienced Housekeeper to maintain high standards aboard our luxury cruise ships visiting destinations from Chile. The role requires at least two years in upscale hotel, resort, or cruise line housekeeping and a commitment to guest service.

You will clean public areas, crew areas, officer cabins, and restrooms; assist with cabin services, laundry support, and luggage handling; manage cleaning chemicals and supplies; and support embarkation tasks.

Qualifications

• Minimum 2 years housekeeping experience in upscale hotel, resort or cruise ship.
• Strong guest-service orientation with professional communication.
• Spanish language skills preferred

Responsibilities

• Maintains cleanliness of public areas, crew areas, officer cabins, and restrooms.
• Provides cabin services including turn-down, laundry support, and luggage handling.
• Handles cleaning chemicals, equipment, and supplies with proper storage and inventory control.
• Supports ship operations through embarkation/disembarkation duties and towel/umbrella distribution.
• Ensures compliance with sanitation, health, outbreak response, and company policies.
• Delivers guest service, addresses concerns professionally, and communicates with guests and crew.
• Participates in training, teamwork, and onboarding of new staff while upholding high standards.
• Assists with maintenance, reports equipment issues, minimizes waste, and promotes cost awareness.
• Upholds professionalism, grooming standards, and company code of conduct at all times.
• Performs additional duties as assigned by management
• Additional language skills, particularly Spanish, are preferred.

Skills

Housekeeping experience

Spanish preferred

Job description

Silversea is seeking an experienced Housekeeper to maintain high standards aboard our luxury cruise ships visiting destinations from Chile. The role requires at least two years in upscale hotel, resort, or cruise line housekeeping and a commitment to guest service.

You will clean public areas, crew areas, officer cabins, and restrooms; assist with cabin services, laundry support, and luggage handling; manage cleaning chemicals and supplies; and support embarkation tasks.