Growth & Retention Services Account Lead

Philips; Providencia; Presencial; CLP 12.000.000 - 18.000.000; Jornada completa

Descripción de la vacante

Philips is seeking a Service Account Manager Support to help grow and retain our Services business by managing customer relationships and coordinating contract activities. You will ensure accurate sales pipelines and forecasting while supporting multivendor agreements, renewals, and upgrades.

This office-based role emphasizes collaboration with international stakeholders and maintaining data quality. You should have a relevant degree or vocational education and at least 2 years of related

Formación

• High School Diploma, Vocational Education, or a Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 2 years of experience in CRM, Sales, Business Development, Service Delivery Management, or a related area with Vocational Education, or no prior experience with a Bachelor’s Degree.
• Strong analytical and organizational skills, with the ability to manage large datasets, contracts, quotations, follow-ups, and customer-related activities accurately.
• Commercial mindset and comfortable supporting sales activities and contributing to revenue growth.
• Able to communicate effectively in English, written and spoken, and collaborate with international stakeholders daily.

Responsabilidades

• Build and maintain strong relationships with existing customers and partners to drive satisfaction, retention, and growth.
• Support execution of sales plans focused on multivendor agreements, renewals, upgrades, and win-back opportunities with accurate CRM management.
• Collaborate with account managers, sales teams, and cross-functional stakeholders to support business objectives and customer needs.
• Analyze large volumes of partner and commercial data, provide market insights, and contribute to forecasting and planning.
• Maintain data quality and adhere to Philips processes and quality standards while developing commercial skills within Services.

Conocimientos

CRM

Sales

Business Development

Service Delivery Management

Educación

Bachelor's degree or vocational education in Business, Sales or related field

Herramientas

CRM systems

Descripción del empleo

Philips is seeking a Service Account Manager Support to help grow and retain our Services business by managing customer relationships and coordinating contract activities. You will ensure accurate sales pipelines and forecasting while supporting multivendor agreements, renewals, and upgrades.

This office-based role emphasizes collaboration with international stakeholders and maintaining data quality. You should have a relevant degree or vocational education and at least 2 years of related