Growth Architect – Ocean Freight, PAC

DHL Global Forwarding; Santiago; On-site; CLP 9,000,000 - 16,000,000; Full time

Job summary

DHL Global Forwarding is seeking a Head of Growth – PAC to lead Ocean Freight growth across the PAC cluster. You will define pricing strategy, strengthen tender performance, and align the commercial organization for sustainable profitability.

Collaborate with country leadership, Trade Management, Marketing & Sales and other stakeholders to translate regional priorities into actionable commercial plans. The role requires strong industry experience, leadership ability and frequent travel to

Qualifications

• Bachelor’s degree or professional training as a forwarding merchant.
• More than six years of experience in the Ocean Freight forwarding industry.
• Experience working in a multinational and large corporate environment.
• Successful track record in leadership roles.
• Strong customer relationships and commercial understanding.
• Fluency in English and the relevant local language.
• Availability to travel approximately 20% of the time.

Responsibilities

• Drive volume growth across all Ocean Freight products in coordination with country and regional leadership.
• Lead the tender and RFQ strategy, including pricing, analytics, risk assessment and win-rate initiatives.
• Execute regional pricing strategy and ensure rate management across the PAC cluster.
• Lead cost-management initiatives, local contract negotiations and supplier performance.
• Identify opportunities to improve gross profit, address revenue leakage and profitability of the customer portfolio.
• Coordinate the commercial approach for Ocean Freight products with Marketing & Sales.
• Act as a senior commercial product representative in strategic tenders and customer engagements.
• Lead the local growth framework and Route Development Management across Ocean Freight products.
• Enhance value propositions from product and trade-lane perspectives.
• Lead, mentor and develop the growth team, fostering collaboration and high-performance culture.

Skills

Negotiation skills

Networking

Leadership

Coaching

Cross-cultural collaboration

Education

Bachelor’s degree or professional training as forwarding merchant

Job description

DHL Global Forwarding is seeking a Head of Growth – PAC to lead Ocean Freight growth across the PAC cluster. You will define pricing strategy, strengthen tender performance, and align the commercial organization for sustainable profitability.

Collaborate with country leadership, Trade Management, Marketing & Sales and other stakeholders to translate regional priorities into actionable commercial plans. The role requires strong industry experience, leadership ability and frequent travel to