Regional Ocean Reefer Manager

DHL Global Forwarding; Santiago; Presencial; CLP 114.723.000 - 172.084.000; Jornada completa

Descripción de la vacante

DHL Global Forwarding in LATAM seeks a Regional Ocean Reefer Manager to lead the regional ocean reefer strategy and drive profitable growth across the refrigerated freight portfolio.

You will coordinate with cross-functional teams, oversee customer onboarding for key accounts, and ensure operational excellence in cold-chain services while advancing market competitiveness through strategic alignment with Sector Heads and commercial teams.

Formación

• 10 years experience in cold chain logistics for perishables.
• Experience in product management, business development, and customer relationship management.
• Bachelor's degree or higher.
• High level of English.
• Proficient in Excel and PowerPoint with strong numerical and analytical skills.

Responsabilidades

• Define and execute the regional Ocean Reefer product strategy.
• Drive revenue growth, profitability, and market share within target sectors.
• Ensure operational excellence and cold-chain service reliability.
• Lead customer onboarding and support retention of strategic accounts.
• Manage forecasting, sales planning, and financial performance.
• Identify and mitigate profit leakage opportunities.
• Drive sales pipeline development and RFQ/QBR success rates.
• Engage Sector Heads, Key Account Managers, and commercial teams to expand reefer opportunities.
• Represent the company at trade fairs, conferences, and industry events.
• Provide market intelligence and product expertise to support business growth and innovation.

Conocimientos

Cold chain logistics

Product management

Business development

Customer relationship management

English

Excel

PowerPoint

Educación

Bachelor's degree or higher

Descripción del empleo

What makes DHL a great company?

Our people and our culture, based on respect and results!

DHL's #1 global logistics service company is present in more than 220 countries, making it the most international company. With a workforce of over 480,000 employees, we provide solutions for an almost infinite number of logistics needs. DHL is part of the German postal group and a global leader in logistics, DHL Group comprises three divisions: DHL Express, DHL Global Forwarding and DHL Supply Chain.

We are recognized as a Global Top Employer in 6 regions and 35 countries, including Mexico. Our division, DHL Global Forwarding is focused on providing Import and Export logistics services (Air, Sea and Land), including Customs service. Our expertise ranges from standardized operations and multimodal dispatch solutions to individualized industrial projects.

We have a great opportunity as “Regional Ocean Reefer Manager” responsible for the function at the Country level, as well as coordinating activities across the LATAM region.

What will be your impact in this role?

The Regional Ocean Reefer Manager is responsible for develop and execute the regional Ocean Reefer strategy to drive profitable growth, enhance market competitiveness, and ensure operational excellence across refrigerated ocean freight services. Leads the Ocean Reefer product strategy by driving commercial growth, supporting customer onboarding, optimizing profitability, and collaborating with cross-functional teams to deliver best-in-class cold-chain solutions.

What are you going to do in this position?

• Define and execute the regional Ocean Reefer product strategy.
• Drive revenue growth, profitability, and market share within target sectors.
• Ensure operational excellence and cold-chain service reliability.
• Lead customer onboarding and support retention of strategic accounts.
• Manage forecasting, sales planning, and financial performance.
• Identify and mitigate profit leakage opportunities.
• Drive sales pipeline development and RFQ/QBR success rates.
• Engage Sector Heads, Key Account Managers, and commercial teams to expand reefer opportunities.
• Represent the company at trade fairs, conferences, and industry events.
• Provide market intelligence and product expertise to support business growth and innovation.

What can you stand for this role?

• Experience for 10 years in in Cold Chain logistics for Perishables
• Knowledge in product management, business development, and customer relationship management is essential.
• Bachelor's degree or higher
• High level of English
• Proficient in Excel and PowerPoint, with strong numerical and analytical skills

Why should you join our team?

You will have the opportunity to work in an international company with a multicultural environment. You will be able to explore our training and development opportunities and become an expert in Logistics.

DHL is an equal opportunity employer. We evaluate applicants without distinction of race, religion, sex, sexual preference, disability, among other characteristics. For this position, DHL Global Forwarding will only employ those who are legally authorized to work in Mexico. This is not a position for which relocation allowance or visa sponsorship will be awarded.