Global Product Operations Lead

Remofirst, Inc.; Chile; Remote; CLP 59,172,000 - 88,757,000; Full time

Benefits offered by this job

100% remote work

Growth opportunity in AI-forward on a

Direct impact on revenue and customer

Autonomy and accountability

Leadership visibility

Competitive compensation

Job summary

RemoFirst is seeking a Product Operations Manager to drive clarity, speed, and excellence across our product organization. You will connect Product, Engineering, and cross-functional teams to create leverage through structured processes and actionable data.

You will own the end-to-end release process, build dashboards for leadership, and align operations across Product, Customer Success, and Finance in a distributed environment.

Qualifications

• 2–5 years of experience in Product Operations, Product Management, or BizOps in a tech environment.
• Strong data skills (SQL or equivalent).
• Excellent cross-functional communication; ability to influence without authority.
• System-thinking mindset to reduce organizational friction through process/tools.
• Proficiency in English is required.

Responsibilities

• Build and maintain dashboards (Quicksight/SQL/Excel) to help PMs and leadership make evidence-based decisions.
• Define key product health metrics (adoption, retention, support load) and drive reporting.
• Coordinate across Product, Engineering, Sales, Marketing, and Finance for alignment.
• Own end-to-end product release readiness and build launch checklists and retrospectives.
• Standardize product team workflows and create repeatable systems for roadmap visibility and KPI tracking.

Skills

Product Operations experience

SQL

Cross-functional communication

System thinking

English proficiency

Tools

Quicksight

Job description

RemoFirst is seeking a Product Operations Manager to drive clarity, speed, and excellence across our product organization. You will connect Product, Engineering, and cross-functional teams to create leverage through structured processes and actionable data.

You will own the end-to-end release process, build dashboards for leadership, and align operations across Product, Customer Success, and Finance in a distributed environment.