Global Payments Operations Specialist

Pepperstone; Santiago; Hybrid; CLP 41,217,000 - 62,807,000; Full time

Benefits offered by this job

Hybrid working

Remote work option

Annual bonus

Paid leave

Job summary

Pepperstone is seeking a Payment Operations Officer to ensure timely responses to client inquiries. You will process deposits and withdrawals, assist with reconciliations, and liaise with banks and payment providers.

You will identify AML and fraud risks, escalate issues to Compliance, and support the client experience in a fast-paced global fintech environment offering hybrid and remote options.

Qualifications

• Fluent English required; other languages a plus.
• Strong communication skills and ability to interact with staff, teams & customers.
• High attention to detail and accuracy in processing transactions and data.

Responsibilities

• Process deposits and withdrawals in a timely and accurate manner.
• Coordinate with banks and payment providers for smooth transactions.
• Perform AML checks and monitor transactions for potential fraud.
• Escalate AML, TF or fraud concerns to Compliance in a timely fashion.
• Assist in reconciliations and payment provider settlements.

Skills

Fluent English

Communication skills

Attention to detail

Time management

Excel basics

AML awareness

Education

Accounting/Finance/Business background

Tools

Excel

Job description

Pepperstone is seeking a Payment Operations Officer to ensure timely responses to client inquiries. You will process deposits and withdrawals, assist with reconciliations, and liaise with banks and payment providers.

You will identify AML and fraud risks, escalate issues to Compliance, and support the client experience in a fast-paced global fintech environment offering hybrid and remote options.