Junior Trading Operations Engineer

Pepperstone; Santiago; Híbrido; CLP 40.698.000 - 58.140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible and hybrid working

Remote work up to 4 weeks/year

Personal development

Descripción de la vacante

Pepperstone is seeking a Junior Trading Operations Engineer to help ensure uptime and reliability of trading platforms and IT systems. You will work on corporate actions, monitor critical systems, and support users across the business. A passion for trading and financial markets is valued.

You will join a globally distributed fintech with flexible and hybrid working options, including remote work up to 4 weeks per year, and opportunities for personal development and learning.

Formación

• Bachelor’s degree or related field.
• Excellent English, written and spoken.
• 0–2 years in a support/analyst/operations role (internships count).
• Hands-on with project management tools.
• Knowledge of Python and SQL is an advantage.
• Flexible with regards to work hours and shifts.

Responsabilidades

• Provide Tier 2/3 escalation and operational support.
• Monitor trading platforms and IT systems for reliability.
• Configure MT4/MT5/cTrader trading servers per regulatory needs.
• Ensure continuous operation of trading services.
• Troubleshoot issues and document processes for users.

Conocimientos

Python

SQL

English

PM tools

Educación

Bachelor’s degree in CS/IT/Finance

Descripción del empleo

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 700+ team currently across 12 locations and 9 time zones.

The Role

The Junior Trading Operations Engineers ensure system configuration, uptime and reliability by monitoring trading platforms, infrastructure, and IT systems. They resolve issues affecting trading platforms and other client-facing systems. This role requires knowledge of trading systems, the Pepperstone business model, and infrastructure management. They also work on corporate actions as dividends, stock splits or swaps. They are enthusiastic about trading and financial markets.

As our Junior Trading Operations Engineer, your key responsibilities will include:

• Provide Tier 2&3 escalation and Operational support to the business
• Monitoring of business-critical IT systems ( Trading Systems, Proxy servers, Liquidity HUB, Third‑party applications).
• Configure MT4, MT5, cTrader trading servers following business and regulatory demands
• Responsibility for the continuous operation and running of all our trading services
• Troubleshoot system issues, manage system upgrades, document processes, and provide technical support for users
• Monitor the pricing of the products and resolve the pricing issues effectively
• Complete daily operational tasks as required by the business and our regulators
• Provide fast, effective, and efficient support to stakeholders throughout the business
• Facilitate trading infrastructure projects in coordination with internal IT departments and external technology providers

About you

• Bachelor’s degree in computer science, Information Technology, Finance or any other related discipline
• Excellent knowledge of the English language both written and oral is necessary.
• 0–2 years of experience in a support, analyst or operations role (internships count)
• Hands‑on experience with project management tools
• Knowledge of Python and SQL is an advantage
• Flexibility with regards to work hours, weekend tasks, and shifts
• Commitment to ongoing learning

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option – work from anywhere for up to 4 weeks per year
• Ongoing personal development & learning opportunities
• Paid annual leave and paid sick leave
• 3 paid volunteering days per year & Workplace Giving Program
• Periodic recognition and reward programs for outstanding performance and achievements
• Frequent events and celebrations
• Employee Assistance Program & Wellbeing Initiatives
  

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start‑up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/.

We understand it’s important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal‑opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2025 Circle Back Initiative Employer – we respond to every applicant”.