Remote Payment Operations Specialist

Utopiadesign; Santiago; Remote; CLP 14,000,000 - 24,000,000; Full time

Benefits offered by this job

Remote-friendly

International projects

Global team

Growth in Finance

Luxury hospitality brand

Job summary

Utopia is seeking a Payment Operations Specialist to join the finance team, handling day-to-day payment workflows, reconciliation, and financial reporting. You will collaborate with internal finance and external banking partners in a fast-paced environment, emphasizing accuracy and timely processing.

This role is ideal for someone early in their finance career who seeks hands-on experience and growth within a process-driven operation supporting luxury hospitality projects.

Qualifications

• Degree in Finance, Accounting, Economics, or Business.
• 2-3 years of experience in a similar role.
• Experience with payment processing and bank reconciliation.
• Comfortable meeting tight deadlines and high-volume work.
• Demonstrated attention to detail — reconciliation, auditing, or data entry examples.
• Fluency in English.

Responsibilities

• Payment processing — execute domestic and international transactions; verify payment details and authorizations.
• Exception handling — identify, investigate, and resolve payment failures, chargebacks, and discrepancies.
• Reporting — prepare daily cash position reports, payment summaries, and operations dashboards.
• Process improvement — document workflows; flag inefficiencies and suggest automation opportunities.
• Compliance support — ensure transactions adhere to AML, KYC, and internal control policies.

Skills

Fluency in English

Attention to detail

Payment processing

Bank reconciliation

Education

Finance, Accounting, Economics, or Business degree

Job description

Utopia is seeking a Payment Operations Specialist to join the finance team, handling day-to-day payment workflows, reconciliation, and financial reporting. You will collaborate with internal finance and external banking partners in a fast-paced environment, emphasizing accuracy and timely processing.

This role is ideal for someone early in their finance career who seeks hands-on experience and growth within a process-driven operation supporting luxury hospitality projects.