General Manager: Growth & Ecommerce Lead (Remote LATAM, Equity Eligible)

Community Sports Partners; Santiago; Remote; CLP 116,959,000 - 175,439,000; Full time

Job summary

HoopStars is a Toronto-based youth basketball business seeking a hands-on General Manager to lead marketing, ecommerce and profitable growth. You will divide time between HoopStars operations and building the parent company Community Sports Partners' marketing team across brands.

You will own budgets, performance and customer experience, with the parent providing HR, IT and operations support. Remote LATAM with Toronto hours; potential relocation to US or Canada by mutual agreement.

Qualifications

• Proven results in paid acquisition, conversion and retention.
• Commercial responsibility beyond a marketing budget: pricing, margins, staffing, forecasts or business profitability.
• Experience hiring and managing marketers, creatives, agencies or other specialists.
• Ability to translate ecommerce methods into a service business with real delivery capacity and customer commitments.
• Comfort doing practical work while developing people and systems.
• Strong professional English and effective remote leadership.

Responsibilities

• Own HoopStars business plan, budget, revenue, profitability and cash forecasts.
• Lead sales and operations, ensuring programmes, coaches, venues and service quality keep pace with demand.
• Drive digital growth: paid search and social, creative, landing pages, enrollment funnels, pricing, offers, referrals and retention.
• Build the parent marketing team: structure, recruit specialists, appoint contractors or agencies, and manage priorities.
• Establish commercial discipline: connect campaign performance to paying customers, repeat enrollment and profit.
• Stay close to execution: inspect accounts, diagnose funnel problems and launch improvements with a team.

Skills

Paid acquisition

Commercial acumen

Hiring marketers

Ecommerce to services

Hands-on leadership

Remote leadership

Job description

HoopStars is a Toronto-based youth basketball business seeking a hands-on General Manager to lead marketing, ecommerce and profitable growth. You will divide time between HoopStars operations and building the parent company Community Sports Partners' marketing team across brands.

You will own budgets, performance and customer experience, with the parent providing HR, IT and operations support. Remote LATAM with Toronto hours; potential relocation to US or Canada by mutual agreement.