Facilities & Guest Experience Supervisor

Echeverria Izquierdo Obras Civiles Y Geotecnia; Viña del Mar; On-site; CLP 12,000,000 - 18,000,000; Full time

Job summary

Marriott International's Sheraton Hotels & Resorts in Viña del Mar, Chile, is seeking a non-management staff supervisor to ensure top service and guest satisfaction. The role covers opening/closing duties, inventory, and maintaining safety standards in a busy dining environment.

The candidate should have a high school diploma or GED, 2+ years in hospitality, and 1+ year of supervisory experience. Local restaurant operations experience preferred; bilingual skills are a plus.

Qualifications

• High school diploma or GED required.
• At least 2 years of related hospitality experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work together to provide optimum service and meet guest needs.
• Inspect grooming and attire; rectify any deficiencies.
• Open and close duties, stock supplies, clean equipment and areas.
• Monitor dining rooms for seating, service, safety, and guest well-being.
• Assist management with hiring, training, scheduling, evaluating, and coaching.
• Uphold company safety policies and confidentiality of information.

Skills

Hospitality experience

Supervisory experience

Education

High school diploma or GED

Job description

Marriott International's Sheraton Hotels & Resorts in Viña del Mar, Chile, is seeking a non-management staff supervisor to ensure top service and guest satisfaction. The role covers opening/closing duties, inventory, and maintaining safety standards in a busy dining environment.

The candidate should have a high school diploma or GED, 2+ years in hospitality, and 1+ year of supervisory experience. Local restaurant operations experience preferred; bilingual skills are a plus.