Front Desk Supervisor - Guest Experience Leader

Holding Corporativo; Valparaíso; Vor Ort; CLP 15.624.000 - 24.552.000; Vollzeit

Zusammenfassung

Marriott International - Sheraton in Viña del Mar, Chile seeks a Front Desk Supervisor to lead front desk staff and ensure guest satisfaction. You will process check-ins/outs, handle payments, coordinate with housekeeping, and address guest issues with professionalism and care. Requires advanced English, 2+ years in hotel supervision, and residency in the V Region. Join a team focused on service excellence.

Qualifikationen

• Proficiency in English (advanced speaking and writing).
• Hotel/hospitality experience as supervisor for at least 2 years.
• Residency in the V region of Chile.

Aufgaben

• Assist staff with expediting problems and payments.
• Check guests in/out, assign rooms, and issue keys.
• Coordinate with Housekeeping and other departments.
• Balance cash and process various payment types.
• Maintain logbooks and support staff with scheduling.

Kenntnisse

Advanced English

Hotel supervision experience

Ausbildung

High school diploma or GED

Jobbeschreibung

Marriott International - Sheraton in Viña del Mar, Chile seeks a Front Desk Supervisor to lead front desk staff and ensure guest satisfaction. You will process check-ins/outs, handle payments, coordinate with housekeeping, and address guest issues with professionalism and care. Requires advanced English, 2+ years in hotel supervision, and residency in the V Region. Join a team focused on service excellence.