POS Sales Lead — Guest Experience & Upselling

Benny Chile; Valparaíso; Presencial; CLP 8.000.000 - 12.000.000; Jornada completa

Descripción de la vacante

Marriott International's Sheraton brand in Viña del Mar, Chile is seeking a non-management Sales & Marketing professional. You will coordinate with sales, data administration, and accounting to resolve guest requests, using sales techniques to maximize revenue while preserving loyalty, and handling reservations by phone or mail.

This role emphasizes guest service excellence, upholding brand standards, and supporting team training.

Formación

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• No supervisory experience required.
• Licenses or certifications: None.

Responsabilidades

• Resolve guest calls, requests, or problems by contacting appropriate departments.
• Use sales techniques to maximize revenue and guest loyalty.
• Process reservations, changes, and cancellations by phone, fax, or mail.
• Assist with general office duties to support Sales & Marketing.

Educación

High school diploma or GED equivalent

Descripción del empleo

Marriott International's Sheraton brand in Viña del Mar, Chile is seeking a non-management Sales & Marketing professional. You will coordinate with sales, data administration, and accounting to resolve guest requests, using sales techniques to maximize revenue while preserving loyalty, and handling reservations by phone or mail.

This role emphasizes guest service excellence, upholding brand standards, and supporting team training.