Líder de Operaciones Hotelero | Gestión de Servicio

RIVEMA; Valparaíso; Sur place; CLP 12 000 000 - 18 000 000; Plein temps

Résumé du poste

Sheraton is hiring for a Non-Management role in Viña del Mar, Chile. You will lead a team to ensure exceptional guest service, maintain grooming standards, and support management with staffing, training, and safety initiatives.

This role requires strong communication, reliability, and the ability to handle inventory, opening/closing duties, and guest needs with professionalism. Join a global brand committed to hospitality excellence and a collaborative work environment that values diverse

Qualifications

• Education: High school diploma or GED is required.
• Minimum 2 years of related work experience.
• At least 1 year of supervisory experience preferred.

Responsabilités

• Ensure staff work together as a team to provide optimum service.
• Inspect grooming, attire, and conduct to meet standards.
• Complete opening/closing duties and stock checks.
• Monitor dining rooms for service, safety, and guest well-being.
• Complete inventories and coordinate supplies/repairs as needed.
• Assist management with hiring, training, scheduling, and coaching.
• Uphold safety policies and protect company assets.
• Develop positive working relationships and communicate clearly.
• Read and verify information, and operate equipment safely.
• Move and stand for extended periods while delivering service.

Connaissances

Team leadership

Guest service

Communication

Formation

High school diploma or GED

Description du poste

Sheraton is hiring for a Non-Management role in Viña del Mar, Chile. You will lead a team to ensure exceptional guest service, maintain grooming standards, and support management with staffing, training, and safety initiatives.

This role requires strong communication, reliability, and the ability to handle inventory, opening/closing duties, and guest needs with professionalism. Join a global brand committed to hospitality excellence and a collaborative work environment that values diverse