Community Manager - Las Brisas

Sunrise Management; Santo Domingo; Presencial; CLP 23.706.000 - 25.023.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site apartment provided

Live on-site required

Descripción de la vacante

Sunrise Management is seeking a Community Manager for Las Brisas, Upland, CA. The role oversees operations, leasing, maintenance, budgeting, and resident relations under the Regional Manager's supervision.

The position requires on-site living with a two-bedroom apartment provided. Responsibilities include staffing, financial management, marketing, and compliance with Fair Housing laws. Strong leadership and customer service are essential.

Formación

• Bachelor's degree or related coursework preferred.
• 1–2 years of property management experience required.
• Proficiency in Microsoft Office and property management software.
• Strong leadership and customer service skills.

Responsabilidades

• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.
• Develop a cohesive on-site team and ensure cleanliness, safety, and compliance in common areas and units.
• Oversee rent collection, bank deposits, and adhere to accounting procedures.
• Promote available units through approved platforms and showings; ensure Fair Housing compliance.
• Respond to resident concerns with empathy and resolve service requests within 24–48 hours.
• Regularly review policies to reflect legal and operational requirements.

Conocimientos

Leadership

Customer service

Attention to detail

Problem solving

Confidentiality

Neutrality

Educación

College degree or related coursework preferred

Herramientas

Microsoft Office (Word, Excel)

Property management software

Descripción del empleo

Community Manager - Las Brisas

Upland, CA

Who we are:

At Sunrise, we practice resident hospitality, focusing on what matters most:Helping people feel right at home. We are_people_people who pride ourselves in providing our residents with a Positive Living Experience.

About this role:

The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising, and resident relations.

Hourly pay range

$18.00 - $19.00 DOE

• On-Site Living Requirement:
  • This position requires the successful candidate to live on-site.
  • A two-bedroom apartment is provided as part of the position.

What you’ll do - Includes but are not limited to:

Leadership

• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.

Administrative

• Develop a cohesive on-site team that reflects the organization’s professionalism and quality.
• Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.
• Enforce move-in/move-out protocols, including comprehensive inspections.
• Ensure timely submission of payroll and maintain accurate records.

Financial Management

• Oversee rent collection and manage delinquent accounts, adhering to legal requirements under California landlord-tenant laws.
• Complete daily bank deposits and maintain compliance with accounting procedures.
• Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations.

Marketing and Leasing

• Promote available units through approved advertising platforms and in-person showings.
• Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.
• Analyze market trends to adjust pricing and marketing strategies as needed.
• Support resident retention efforts through timely renewals and community engagement activities.

Resident and Community Relations

• Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.
• Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur.
• Maintain a safe, well-maintained community and uphold resident satisfaction.

Compliance

• Ensure adherence to applicable California laws, including Fair Housing, ADA, and safety standards.
• Regularly review and update policies and procedures to reflect legal and operational requirements.

Qualifications and Education:

• A college degree or related coursework is preferred.
• Minimum of one to two years of property management experience required.
• Proficiency in Microsoft Office (Word, Excel) and property management software.
• Strong problem-solving, leadership, and customer service skills.
• Ability to maintain confidentiality, professionalism, and neutrality in all interactions.
• Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles.

Who you are:

• Focused with high attention to detail
• Curious and proactive