AI Scribe Onboarding Expert for Doctors

Telepatia; Chile; On-site; CLP 13,392,000 - 22,320,000; Full time

Job summary

Telepatia is hiring for an on-site support role to help doctors transition to our AI Scribe and ensure consistent usage across hospitals. You’ll train clinicians, monitor adoption metrics, and collaborate with engineers to resolve setup issues.

Ideal candidates bring clinical coordination experience, strong communication with medical staff, and a proactive approach to feedback collection. This is a hands-on, field-based position based in Chile.

Qualifications

• Experience coordinating consent procedures and patient communications.
• Comfort coordinating with hospital staff and doctors in fast-paced settings.
• Ability to troubleshoot basic technical issues and report insights clearly.

Responsibilities

• Provide on-site support to ensure smooth adoption of Telepatia's AI Scribe.
• Monitor adoption metrics and identify drop-offs or blockers.
• Collect user feedback and relay insights to product/engineering teams.
• Assist with patient consent processes and ensure regulatory compliance.
• Coordinate with Forward Deployed Engineers for setup and troubleshooting.
• Train new users on best practices to maximize accuracy and speed.
• Identify hospital champions to help scale usage.
• Guide doctors during initial consultations using Telepatia's Scribe platform.

Skills

On-site support

Adoption monitoring

Feedback collection

User training

Consent process

Cross-functional communication

Technical troubleshooting

Education

Clinical research coordination experience

Tools

Scribe platform

CRM systems

Job description

Telepatia is hiring for an on-site support role to help doctors transition to our AI Scribe and ensure consistent usage across hospitals. You’ll train clinicians, monitor adoption metrics, and collaborate with engineers to resolve setup issues.

Ideal candidates bring clinical coordination experience, strong communication with medical staff, and a proactive approach to feedback collection. This is a hands-on, field-based position based in Chile.