Ai Automation Engineer - Build Production Systems (Remote)

Blacksmith Agency Llc; Viña del Mar; A distancia; CLP 18.000.000 - 30.000.000; Jornada completa

Descripción de la vacante

Blacksmith Agency Llc is seeking an experienced Field Service Engineer to lead on-site installation, commissioning, and maintenance of advanced inspection systems. The role requires traveling across Chile to client sites and delivering hands-on technical support.

The ideal candidate has 3+ years of hands-on industrial equipment experience, an associate degree or higher in Electrical Automation, Mechatronics, or related fields, and fluent English to communicate with our international

Formación

• 3+ years hands-on experience in industrial equipment installation, commissioning, maintenance, or on-site technical support.
• Associate degree or higher in Electrical Automation, Mechatronics, Computer Science, Electronic Information, or Automation Control.

Responsabilidades

• Lead on-site installation, debugging, acceptance testing, and delivery of high-tech inspection systems.
• Diagnose, troubleshoot, and resolve mechanical/electrical issues on-site to minimize client downtime.
• Provide professional operational and basic maintenance training for clients and local distributors.
• Gather, document, and report technical feedback to headquarters' engineering team.
• Coordinate with departments to streamline project delivery and enhance customer satisfaction in Chile.

Conocimientos

English fluency

On-site travel

Field service experience

Educación

Associate degree or higher in Electrical Automation, Mechatronics, Computer Science, Electronic Information, or Automation Control

Descripción del empleo

Job brief

Our client, a leading global pioneer in advanced automated inspection and detection technology, is rapidly expanding its footprint in South America! We are seeking an experienced, proactive, and highly motivated Field Service Engineer based in Santiago or its surrounding areas. In this role, you will serve as the core technical expert on the ground, delivering elite after-sales support and ensuring seamless equipment deployment across the region. This position offers a fully remote work environment.

Responsibilities

• Installation and Commissioning: Lead the on-site installation, debugging, acceptance testing, and successful delivery of high-tech inspection systems.
• Technical Support and Troubleshooting: Diagnose, troubleshoot, and resolve mechanical/electrical issues on-site to minimize client downtime.
• Client Empowerment: Conduct professional operational and basic maintenance training for clients and local distributors.
• Cross-Border Collaboration: Gather, document, and report technical feedback from the field, collaborating closely with the headquarters' engineering team to close the issue loop.
• Market Support: Coordinate closely with relevant departments to streamline project delivery and enhance overall customer satisfaction in Chile.

Requirements

• Professional Experience: Minimum of 3 years of hands-on experience in industrial equipment installation, commissioning, maintenance, after-sales service, or on-site technical support.
• Educational Background: Associate degree or higher, with a strong preference for majors in Electrical Automation, Mechatronics, Computer Science, Electronic Information, or Automation Control.
• Language Skills: Fluency in English is required to communicate seamlessly and discuss complex technical issues with our international headquarters' teams.
• Mobility and Execution: Ability and willingness to travel frequently across Chile to client sites; possesses strong hands-on execution and high service awareness.
• Soft Skills: An enthusiastic, positive, and highly responsible professional who can communicate effectively and solve critical technical problems independently under pressure.