Field Operations - Chile

Geekplus America Inc; Santiago; Vor Ort; CLP 18.000.000 - 28.000.000; Vollzeit

Zusammenfassung

GeekPlus America Inc is seeking a Field Operations Engineer for Chile. You will lead the deployment, maintenance, and optimization of the AMR fleet at customer sites, coordinating with project managers, service teams, and suppliers. A strong hardware background and problem solving are essential.

You will train customers, work across internal teams, and travel frequently (up to 80%). English proficiency is required, and a degree in electrical or mechanical engineering is preferred.

Qualifikationen

• Bachelor’s degree in electrical or mechanical engineering, or 3–5 years equivalent experience.
• Experience in warehouse automation or manufacturing installation.
• Excellent verbal and written communication.
• Willingness to travel up to 80% and weekdays on client sites.
• English proficiency required.

Aufgaben

• Lead and mentor contractors to meet lead times and quality.
• Plan onsite implementation including scope, budget, schedule.
• Coordinate with supply chain on delivery schedules.
• Perform hardware inspections and pre-deployment testing.
• Prepare SIT/UAT environments and participate in testing.
• Diagnose and resolve hardware issues remotely or on-site.
• Document hardware issues and best practices.
• Stay updated on robotics hardware and share insights.
• Develop trainings for customers and partners.

Kenntnisse

Project management

Team leadership

Communication

Problem solving

Ausbildung

Electrical/Mechanical engineering degree

Tools

Allen-Bradley PLCs

Siemens PLCs

HMI programming

Jobbeschreibung

Field Operations - Chile

Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management by automating various laborious tasks like picking, moving, and sorting. The North American headquarters in San Diego, California will continue to power our growth in Canada, United States and Mexico. The Innovation Center in Atlanta, Georgia will showcase the latest Geek+ technologies to the market.

Life at Geekplus

Plain and simple, we're a team of geeks who love technology and teamwork. We work together to meet any customer needs; we celebrate our wins and learn from our misses. The only thing better than seeing customer operations improved by our technology is seeing it happen at scale! We are biased to action, getting it done, and thinking differently about how we apply technology. We support each other and we're empowered to win. Our strength comes from our different backgrounds and perspectives.

The Job

As Field Operation Engineer - Chile at GeekPlus, you’ll be the primary point of contact with our project managers, supply chain specialists, service program managers, suppliers, and customers. You’ll team with internal functions to understand all the details of the system configuration and site dynamics. You’ll work with internal and external resources to coordinate all aspects of a Robotic Systems deployment and maintenance at a customer site. The ideal candidate will have a deep understanding of hardware components, systems, and troubleshooting techniques related to autonomous mobile robots. As the Field Engineer, you will play a critical role in ensuring the successful deployment, maintenance, and optimization of our AMR fleet across diverse operational environments.

Responsibilities:

• Lead, manage, and mentor a team of contractors, providing guidance, support, and clear expectations to ensure tasks are completed with right lead time and quality. Monitor contractor performance, productivity, and quality of work, identifying and addressing any issues that arise.
• Conduct onsite implementation project planning including scope of work, budget, schedule, and subcontracting services and merge with the master project plan.
• Manage implementation plan by closely communicating with internal and external stakeholders, especially with supply chain on delivery schedules.
• Conduct thorough hardware inspections, quality control checks, and pre-deployment testing to identify and resolve any potential issues.
• Prepare hardware environment for SIT, UAT and Performance Testing and participate intesting.
• Diagnose and resolve hardware-related problems, both remotely and on-site, to minimize downtime and ensure optimal robot performance.
• Document all hardware-related issues, solutions, and best practices in a clear and organized manner.
• Stay up-to-date with the latest advancements in autonomous robotics hardware and contribute insights to enhance the company's competitive edge. Able to quickly learn new products.
• Develop and provide trainings to customers, team members and service partners.

Requirements:

• Ability to manage site implementation across teams including client's operations & IT teams and various site contractors.
• Experience of warehouse automation/manufacturing automation/electrical and mechanical installation.
• Exceptional oral and written communication skills.
• Ability to learn quickly and adapt in new complex issues and learn new technology on the go.
• Possess a positive can-do attitude, enthusiastic about learning and problem-solving.
• Proficiency in online collaboration tools, MS office suites.
• Ability to travel up to 80% + You'll be traveling to client sites majority of the time Monday-Friday.

Preferred:

• Bachelor’s degree in electrical engineering, mechanical Engineering, or 3-5 years of equivalent industry experience.
• PLC programming (preferably with Allen Bradley and Siemens PLCs) and HMI programming is a plus.
• Experience with Robotic Systems is a plus.
• English Proficiency is required