Workplace Operations Engineer

Bank J. Safra Sarasin AG; Basel; Vor Ort; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Meal allowance

Health insurance contribution

Zusammenfassung

Bank J. Safra Sarasin AG is seeking an Workplace Operations Engineer to join the Workplace Engineering Team. You will provide Windows Endpoint related infrastructure services and support international projects with a commitment to continuous learning and operational responsibility.

The role emphasizes 2nd/3rd level support, coordination with 1st-level staff, and setup of endpoint applications, with on-call duties and a focus on security and compliance within a private bank environment.

Qualifikationen

• University degree (university / FH) in Information Technology or completed apprenticeship as Computer Scientist (EFZ).
• 2 years of practical experience in Workplace Engineering.
• ITIL v3 knowledge.
• Knowledge in Microsoft Windows, CVAD, SCCM, GPOs, AD, and PowerShell is required.
• Fluency in English; German is a plus.

Aufgaben

• Provide 2nd and 3rd level support of services (dispatching, fixing and monitoring).
• Coordinate tasks between Workplace engineering and 1st-level support to increase first level resolution.
• Perform compliance reports (policies, monitoring, patching, endpoint protection).
• Setup and distribute applications on endpoints.
• Support the on-call organization as a member.

Kenntnisse

Windows Endpoint

PowerShell

SCCM

GPOs

Active Directory

ITIL v3

English

German (plus)

Ausbildung

University degree or EFZ apprenticeship

Tools

CVAD

Jobbeschreibung

AsWorkplace Operations Engineerat Bank J. Safra Sarasin you arepart of our Workplace Engineering Teamand provideWindows Endpoint related infrastructure services. You actively support our projects with a strong commitment to continuous learning and are prepared to assume operational responsibilities within an international context.

Your Responsibilities

• Ensure 2nd and 3rd level support of our services (dispatching, fixing and monitoring using incident management tool)
• Coordinate and improve tasks between Workplace engineering team and 1st-level support enabling increase of first level resolution
• Perform compliance reports (policies, monitoring, patching, endpoint protection, threat protection) in the workplace environment
• Setup and distribute applications on endpoints
• Support the on-call organization as a member

Your Profile

• University degree (university / FH) in Information Technology or completed apprenticeship asComputer Scientist (EFZ), applications from recent college graduates and apprenticeship program graduates are welcome
• 2years of practical experience in the field ofWorkplace Engineering
• Successful track record inITIL methodology v3
• Knowledge inMicrosoft Windows, CVAD, SCCM, GPOs, AD, and PowerShell is required
• Hands-on mentality and motivationto develop professionally
• Fluency in English; fluency in German is a plus
• Entrepreneurial spirit in a family owned bank
• Central city office locations across Switzerland
• Above average insurance coverage fully borne by the bank
• Contribution to health insurance and meal allowance
• Global growth strategy and stable environment
• Competitive offering

About us

As a leading sustainable private bank, we offer dynamic and personalized services in investment advisory and asset management for private and institutional clients.Our success depends on the enthusiasm and commitment of our employees and we value each person with their unique technical expertise, professional qualifications and social skills.
We are successfully operating for more than 180 years across 30 locations worldwide and offer our employees the chance to be a part of our success.Our employees are our most valuable asset, we are proud of our unique culture that fosters entrepreneurship and is fueled by a high team spirit andthe positive attitude of each individual. Join our international team and be part of the next chapter of the J. Safra Sarasin Group.