Workplace Operations Engineer

Jobbasel; Basel; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health insurance

Meal allowance

Above-average insurance coverage

Central Basel office

Zusammenfassung

Bank J. Safra Sarasin is seeking a Workplace Operations Engineer to join our Workplace Engineering Team in Basel. You will provide Windows Endpoint infrastructure services, support projects, and contribute to continuous learning within an international context.

You will handle 2nd/3rd level support, coordinate tasks with the 1st-level team, run compliance reports, and assist with application deployment on endpoints. An on-call rotation is part of the role.

Qualifikationen

• University degree in Information Technology or completed apprenticeship as Computer Scientist (EFZ).
• 2 years of practical experience in Workplace Engineering.
• Successful track record with ITIL v3.
• Knowledge in Microsoft Windows, CVAD, SCCM, GPOs, AD, and PowerShell is required.
• Fluency in English; German is a plus.

Aufgaben

• Provide 2nd and 3rd level support for Windows Endpoint infrastructure.
• Coordinate and improve tasks between Workplace engineering and 1st-level support.
• Perform compliance reports (policies, monitoring, patching, endpoint protection).
• Setup and distribute applications on endpoints.
• Support the on-call organization as a team member.

Kenntnisse

Windows OS

CVAD

SCCM

GPOs

Active Directory

PowerShell

ITIL v3

English fluency

German (plus)

Ausbildung

University degree in Information Technology

EFZ apprenticeship in Computer Science

Tools

Incident management tool

Jobbeschreibung

Your Role

AsWorkplace Operations Engineerat Bank J. Safra Sarasin you arepart of our Workplace Engineering Teamand provideWindows Endpoint related infrastructure services. You actively support our projects with a strong commitment to continuous learning and are prepared to assume operational responsibilities within an international context.

Your Responsibilities

• Ensure 2nd and 3rd level support of our services (dispatching, fixing and monitoring using incident management tool)
• Coordinate and improve tasks between Workplace engineering team and 1st-level support enabling increase of first level resolution
• Perform compliance reports (policies, monitoring, patching, endpoint protection, threat protection) in the workplace environment
• Setup and distribute applications on endpoints
• Support the on-call organization as a member

Your Profile

• University degree (university / FH) in Information Technology or completed apprenticeship asComputer Scientist (EFZ), applications from recent college graduates and apprenticeship program graduates are welcome
• 2years of practical experience in the field ofWorkplace Engineering
• Successful track record inITIL methodology v3
• Knowledge inMicrosoft Windows, CVAD, SCCM, GPOs, AD, and PowerShell is required
• Hands-on mentality and motivationto develop professionally
• Fluency in English; fluency in German is a plus

Your Benefits

• Entrepreneurial spirit in a family owned bank
• Central city office locations across Switzerland
• Above average insurance coverage fully borne by the bank
• Contribution to health insurance and meal allowance
• Global growth strategy and stable environment
• Competitive offering

About us

As a leading sustainable private bank, we offer dynamic and personalized services in investment advisory and asset management for private and institutional clients. Our success depends on the enthusiasm and commitment of our employees and we value each person with their unique technical expertise, professional qualifications and social skills.

We are successfully operating for more than 180 years across 30 locations worldwide and offer our employees the chance to be a part of our success. Our employees are our most valuable asset, we are proud of our unique culture that fosters entrepreneurship and is fueled by a high team spirit and the positive attitude of each individual. Join our international team and be part of the next chapter of the J. Safra Sarasin Group.