Business Manager Front

J. Safra Sarasin; Basel; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Central city office locations

Above-average insurance coverage this/

Meal allowance

Health insurance contribution

Global growth strategy

Competitive offering

Zusammenfassung

Bank J. Safra Sarasin in Basel is seeking a Business Manager Front to provide day-to-day support to front units including Private Banking, Institutional Banking and External Asset Management in Switzerland and international locations.

The role requires strong analytical skills, IT affinity, and excellent interpersonal communication to collaborate across functions and ensure efficient operations. English and German fluency are required, with additional languages considered an advantage.

Qualifikationen

• Higher education in Business Administration, Finance or related field, or completed banking apprenticeship (KV).
• Basic knowledge of financial services; experience in a support role is a plus.
• Strong analytical and problem-solving skills; ability to set priorities and develop pragmatic solutions.
• Excellent interpersonal and communication skills with a service orientation.
• Strong IT affinity and excellent Microsoft Office skills; Avaloq knowledge is a plus.
• Fluency in English and German; French/Portuguese/Spanish/Italian are advantageous.

Aufgaben

• Provide fast and reliable day-to-day support to front employees regarding systems and processes.
• Support key banking systems, client onboarding and core bank systems for front units.
• Identify opportunities to increase efficiency and contribute to change initiatives.
• Support systems and process frameworks for regulatory and business requirements.
• Coordinate mass-mailings driven by regulatory and business needs across the Group.

Kenntnisse

Analytical thinking

Problem solving

IT affinity

MS Office

Interpersonal skills

Customer service

Ausbildung

Higher education in Business/Finance or KV banking apprenticeship

University FH degree or equivalent

Tools

Avaloq

Microsoft Office

Jobbeschreibung

Your Role

As Business Manager Front at Bank J. Safra Sarasin, you are responsible for the day-to-day support to the Bank's front units, including Private Banking, Institutional Banking and External Asset Management in Switzerland and our international locations. You provide expert knowledge on different tools, systems and processes and work closely with various functions and specialists across the Bank.

Your Responsibilities

• Provide fast and reliable day-to-day support to front employees regarding systems and processes, acting as a subject-matter expert and first point of contact for front-related questions
• Provide expert support for key banking systems, including the Bank’s client onboarding and core bank systems, and assist front employees in their effective use
• Identify opportunities to increase efficiency across the front units, including the optimization of processes, tools and ways of working, and contribute to relevant change initiatives
• Support dedicated systems and process frameworks, such as those of Financial Intermediaries and Business Introducers, including interfaces for data and document transfer as well as payment-related processes
• Manage and coordinate mass-mailings driven by regulatory and business requirements, working closely with business partners and end clients across the Group where required

Your Profile

• Higher education (university / FH) in Business Administration, Finance or related field, or completed banking apprenticeship or similar (KV)
• Basic knowledge of financial services is required; previous experience in a support role is an advantage
• Strong analytical and problem-solving skills, with the ability to assess issues, set priorities and develop pragmatic solutions while working effectively with various stakeholders
• Excellent interpersonal and communication skills, combined with ability to work independently and a strong service oriented
• Strong affinity for IT and excellent Microsoft Office skills are required; knowledge of Avaloq is an advantage
• Fluency in English and German is required; French, Portuguese, Spanish or Italian is an advantage

Your Benefits

• Entrepreneurial spirit in a family owned bank
• Central city office locations across Switzerland
• Above average insurance coverage fully borne by the bank
• Contribution to health insurance and meal allowance
• Global growth strategy and stable environment
• Competitive offering