Working Student: Banking & Fintech Customer Care

Swissquote; Dübendorf; Vor Ort; CHF 27.552 - 41.328; Teilzeit

Zusammenfassung

Swissquote is looking for a Working Student Customer Care Representative based in Dübendorf, Switzerland. In this role, you will act as the main link between Swissquote and its clients, handling inquiries and providing support related to their financial journeys.

The ideal candidate is currently enrolled in a university, with strong communication skills and a keen interest in banking and fintech. Fluency in English is required, and knowledge of German or French is a plus. This position offers valuable experience in customer care.

Qualifikationen

• Currently enrolled in business, economics, finance, or related field.
• Excellent written communication skills.
• Fluent in English; knowledge of German/French is a strong advantage.

Aufgaben

• Act as primary contact for clients handling inquiries via written channels.
• Provide accurate support related to Yuh app and services.
• Identify opportunities to improve customer experience during interactions.

Kenntnisse

Communication skills

Customer-oriented mindset

Interest in banking and fintech

Digital tool proficiency

Ausbildung

Currently enrolled in university or applied sciences (Bachelor or Master)

Jobbeschreibung

Swissquote is looking for a Working Student Customer Care Representative based in Dübendorf, Switzerland. In this role, you will act as the main link between Swissquote and its clients, handling inquiries and providing support related to their financial journeys.

The ideal candidate is currently enrolled in a university, with strong communication skills and a keen interest in banking and fintech. Fluency in English is required, and knowledge of German or French is a plus. This position offers valuable experience in customer care.