Warehouse Commercial & Dispatch Manager

Manpower Switzerland; Chiasso; Sur place; CHF 90 000 - 120 000; Plein temps

Résumé du poste

Manpower Switzerland is seeking a commercially oriented Warehouse & Dispatch Manager to oversee customer order execution from the warehouse through dispatch and invoicing.

The role requires strong coordination across inventory, delivery documentation, SAP processing and commercial accuracy. Availability to work from North Milan when required is a key aspect of the position.

Qualifications

• Experience in commercial operations, order management, dispatch, logistics coordination, inventory control or accounting-related warehouse operations.
• Strong working knowledge of SAP (sales, delivery, inventory and invoicing processes).
• Solid understanding of customer invoicing, VAT, delivery documentation and commercial transactions.
• Experience negotiating with transporters/logistics companies.
• Good understanding of inventory and order-to-invoice processes.
• Good working knowledge of English.
• Italian language highly desirable.
• Strong Excel and general computer skills.
• High accuracy and attention to commercial documentation.
• Ability to independently coordinate multiple customer orders and priorities.
• Availability to work also from North Milan when required.

Responsabilités

• Customer Order Planning – Review customer orders and plan dispatches based on stock availability, customer requirements and agreed delivery schedules.
• Inventory Coordination – Monitor stock availability in SAP and coordinate with warehouse operators to ensure correct material allocation and preparation.
• Delivery Documentation – Prepare delivery notes/challans, DDTs and all required dispatch and transportation documents.
• Transporter Management – Arrange transportation, coordinate pickup/delivery schedules and maintain relationships with transporters.
• Freight Negotiation & Control – Obtain and negotiate freight quotations, select transport options and monitor transportation costs.
• SAP Processing – Manage SAP activities related to deliveries, dispatches, goods movements and invoicing.
• Customer Invoicing – Prepare accurate customer invoices in SAP, ensuring correct prices, quantities, VAT and commercial conditions.
• Dispatch Coordination – Coordinate with Customer Service/Sales, warehouse operators and transporters to ensure timely and correct dispatches.
• Commercial & Inventory Controls – Monitor pending orders, undelivered quantities, discrepancies, documentation and invoicing status; resolve exceptions promptly.
• Reporting & Coordination – Maintain dispatch, freight and inventory reports; coordinate with Sales, Finance, Customer Service and Management.

Connaissances

English language

Italian language

Order coordination

Attention to accuracy

Outils

SAP

Excel

Description du poste

Warehouse Commercial & Dispatch Manager

Role Purpose

We are looking for a commercially oriented Warehouse & Dispatch Manager to manage customer order execution from the warehouse through to final dispatch and invoicing. The role requires strong coordination skills across inventory, delivery documentation, transportation, SAP processing and commercial accuracy. The person must be fully available to work also from North Milan, depending on operational needs. Physical picking, loading and movement of goods will be performed by warehouse operators.

Key Responsibilities

• Customer Order Planning – Review customer orders and plan dispatches based on stock availability, customer requirements and agreed delivery schedules.

• Inventory Coordination – Monitor stock availability in SAP and coordinate with warehouse operators to ensure correct material allocation and preparation.

• Delivery Documentation – Prepare delivery notes/challans, DDTs and all required dispatch and transportation documents.

• Transporter Management – Arrange transportation, coordinate pickup/delivery schedules and maintain strong relationships with transporters.

• Freight Negotiation & Control – Obtain and negotiate freight quotations, select transport options and monitor transportation costs.

• SAP Processing – Manage SAP activities related to deliveries, dispatches, goods movements and invoicing.

• Customer Invoicing – Prepare accurate customer invoices in SAP, ensuring correct prices, quantities, VAT and commercial conditions.

• Dispatch Coordination – Coordinate with Customer Service/Sales, warehouse operators and transporters to ensure timely and correct dispatches.

• Commercial & Inventory Controls – Monitor pending orders, undelivered quantities, discrepancies, documentation and invoicing status; resolve exceptions promptly.

• Reporting & Coordination – Maintain dispatch, freight and inventory reports; coordinate with Sales, Finance, Customer Service and Management.

Candidate Profile

• Experience in commercial operations, order management, dispatch, logistics coordination, inventory control or accounting-related warehouse operations.
• Strong working knowledge of SAP (sales, delivery, inventory and invoicing processes).
• Solid understanding of customer invoicing, VAT, delivery documentation and commercial transactions.
• Experience negotiating with transporters/logistics companies.
• Good understanding of inventory and order-to-invoice processes.
• Good working knowledge of English.
• Italian language highly desirable.
• Strong Excel and general computer skills.
• High accuracy and attention to commercial documentation.
• Ability to independently coordinate multiple customer orders and priorities.
• Availability to work also from North Milan when required.