Supply Chain & Export Specialist

Omya; Oftringen; On-site; CHF 90,000 - 120,000; Full time

Job summary

Omya is seeking a seasoned International Trade Specialist in Switzerland. You will manage orders, price calculations, and cross-unit coordination across Omya plants and selling units.

You will handle shipment processing, letters of credit, and document legalization while ensuring compliance with import/export regulations. The role requires SAP MM/SD proficiency, strong English, and a customer-focused, analytical mindset to continuously improve processes and service levels in a multi-country

Qualifications

• 3+ years of professional experience in international trade, export or supply chain operations.
• Strong knowledge of export processes, customs regulations, Incoterms, and international trade documentation.
• Experience handling Letters of Credit (L/C), Documentary Collections (CAD), and global transportation activities.
• Solid SAP knowledge, ideally in MM and SD modules.
• Customer-oriented and solution-driven with high-quality support.
• Excellent communication, coordination, and stakeholder management in an international environment.

Responsibilities

• Processing of stock-, third party- and Chain orders for assigned customers.
• Creation of price-offer calculations.
• Coordination with Omya plants and selling units in assigned countries.
• Shipment/Export processing; incl. documents and coordination with forwarders.
• Processing of letters of credits / cash against documents businesses.
• Arrange inspections in the plants for shipments.
• Coordinate claims with customers and selling units; manage CRM data and credit memos.
• Send dunning letters and coordinate credit limits for assigned customers.
• GR/IR checks and support for the assigned countries.
• Administrational support for the sales manager or selling units for the assigned customers.

Skills

Export operations

SAP MM/SD

Incoterms

Letters of Credit

Customer service

Analytical thinking

English proficiency

Education

Federal Diploma of Higher Education in Foreign Trade

Business administration degree

Commercial apprenticeship

Tools

SAP

CRM

Job description

Responsibilities

• Processing of stock-, third party- and Chain orders for the assigned customers
• Creation of price-offer calculations
• Coordination with Omya plants and selling units in the assigned countries
• Shipment / Export processing; incl. creation of documents and coordination with the forwarders
• Processing of letter of credits / cash against documents businesses.
• Arrange inspections in the plants for shipments
• Arrange customer-bonus credits for year-end closing
• Legalization of documents at the consulate / e-origin with Chamber of Commerce
• Coordination of claims with customers and selling units. Create and control the data in CRM. Creation of credit memos to claims if necessary.
• Send out dunning letters to customers and coordinate the credit limits of assigned customers.
• GR/IR checks and support for the assigned countries
• Administrational support for the sales manager or selling units for the assigned customers

Requirements

• Commercial apprenticeship, business administration degree, or equivalent qualification
• Federal Diploma of Higher Education in Foreign Trade, Supply Chain Management, or a comparable qualification
• 3+ years of professional experience in international trade, Export or Supply Chain operations
• Strong knowledge of export processes, customs regulations, Incoterms, and international trade documentation
• Experience handling Letters of Credit (L/C), Documentary Collections (CAD), and global transportation activities
• Solid SAP knowledge, ideally in MM and SD modules
• Customer-oriented and solution-driven personality with a strong commitment to deliver high-quality support
• Excellent communication, coordination, and stakeholder management skills in an international environment
• Strong analytical and process-oriented thinking
• High level of responsibility, reliability and ability to prioritize tasks effectively
• Very good English skills (written and spoken), additional languages are an advantage