Store Team Leader – Luxury Retail

Burberry; Zürich; Hybrid; CHF 60.000 - 80.000; Vollzeit

Zusammenfassung

Burberry stores in Switzerland are seeking a capable Store Supervisor to support the Store Manager, drive category performance, and coach the sales team to deliver the Burberry Experience. You will lead a customer-facing team, manage day-to-day operations, and ensure exceptional service aligned with brand standards.

The role requires supervising experience in retail, strong communication with clients and staff, and proficiency with POS systems and Apple devices.

Qualifikationen

• Advanced knowledge of POS system.
• Ability to handle complex customer service issues.
• Fluent and professional dialogue with clients and staff.
• 1–2 years supervisory or management experience in retail sales.

Aufgaben

• Lead sales associates to improve selling skills and close sales to achieve goals.
• Drive sales for assigned category with Store Manager collaboration.
• Coach team to deliver Burberry Experience and Behaviours.
• Ensure excellent service and that no client is left unattended in-store.

Kenntnisse

POS system

Customer service

People supervision

Digital tools

Tools

Apple devices

Jobbeschreibung

Burberry stores in Switzerland are seeking a capable Store Supervisor to support the Store Manager, drive category performance, and coach the sales team to deliver the Burberry Experience. You will lead a customer-facing team, manage day-to-day operations, and ensure exceptional service aligned with brand standards.

The role requires supervising experience in retail, strong communication with clients and staff, and proficiency with POS systems and Apple devices.