Specialist Scheduling & Logistics

Gi Group; Neuenburg; Hybrid; CHF 75,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

1-year temporary contract

Job summary

Gi Group Neuchâtel is seeking a Specialist Scheduling & Logistics to coordinate patient treatment schedules, manufacturing activities, and supply chain operations in a fast-paced pharma setting.

You will work in a highly collaborative environment with a hybrid model (3 days on-site Tue-Thu, 2 days remote Mon & Fri) and a 1-year temporary contract with potential extension. Travel upto ~10% may be required.

Qualifications

• Degree or diploma in Customer Service, Supply Chain, Logistics, Business Administration or related field.
• Experience in pharmaceutical/biotech or healthcare logistics or supply chain environments.
• Experience in customer service, logistics coordination, production planning, or supply chain operations.

Responsibilities

• Coordinate scheduling for treatment sites and manage master data in planning systems.
• Develop and optimize patient treatment schedules with clinical and manufacturing sites.
• Enter scheduling data accurately and timely; monitor activities for on-time delivery.
• Investigate issues, identify root causes, and implement corrective actions.
• Coordinate product returns, replacements and related logistics tasks.
• Provide real-time support to external stakeholders via planning platforms.
• Lead cross-functional meetings with Supply Chain, Manufacturing, Customer Service and Clinical Operations.
• Participate in continuous improvement projects and operational initiatives.

Skills

Planning

Communication

Stakeholder mgmt

Problem solving

Multisystem usage

Education

Customer Service / Supply Chain / Logistics

Job description

Specialist Scheduling & Logistics (Temporary Position)

Neuchâtel, Switzerland

Hybrid Working Model: 3 days on-site (Tuesday to Thursday) and 2 days remote (Monday & Friday)

Temporary contract : 1 year - extension to 2 year

About the Role

We are looking for a Specialist Scheduling & Logistics to join an international pharmaceutical environment and play a key role in coordinating patient treatment schedules, manufacturing activities, and supply chain operations. This position offers the opportunity to work in a highly collaborative and fast-paced setting where patient care and operational excellence are at the forefront.

Key Responsibilities

• Act as the primary point of contact for the scheduling and coordination of assigned treatment sites.
• Create, maintain, and optimize patient treatment schedules in collaboration with clinical and manufacturing sites.
• Ensure accurate and timely entry of scheduling and transactional data into planning systems.
• Monitor and manage scheduling activities to guarantee smooth patient treatment delivery.
• Investigate operational issues, identify root causes, and implement appropriate corrective actions.
• Coordinate product returns, replacements, and related logistics activities when required.
• Provide real-time support to external stakeholders using planning and scheduling platforms.
• Maintain and update master data within account management systems.
• Collaborate cross-functionally with Supply Chain, Manufacturing, Customer Service, and Clinical Operations teams.
• Participate in continuous improvement initiatives and contribute to operational projects.
• Lead and facilitate meetings with internal and external stakeholders.

Profile

• Degree or diploma in Customer Service, Supply Chain, Logistics, Business Administration, or a related field.
• Previous experience within the pharmaceutical, biotechnology, healthcare, logistics, or supply chain environment.
• Experience in customer service, logistics coordination, production planning, or supply chain operations.
• Strong planning, organizational, and problem-solving skills.
• Ability to prioritize effectively and perform under pressure in a dynamic environment.
• Excellent communication and stakeholder management skills.
• Comfortable working with multiple systems and managing complex scheduling activities.
• Proactive, adaptable, and solution-oriented mindset.
• Willingness to travel occasionally (approximately 10%).

Languages

• Fluent English is mandatory.
• A second language is required: German, French, or Spanish (professional working proficiency).
• Italian is considered a strong asset and would be highly appreciated as an additional language.