Specialist Scheduling & Logistics

Gi Group; Neuenburg; Hybrid; CHF 90,000 - 120,000; Full time

Job summary

Gi Group Neuchâtel is seeking a Specialist Scheduling & Logistics to coordinate patient treatment schedules, manufacturing activities, and supply chain operations within an international pharmaceutical environment. The role combines clinical and operational responsibilities in a fast-paced setting focused on patient care and efficiency.

The position offers a hybrid working model in Neuchâtel with on-site presence 3 days a week (Tuesday–Thursday) and 2 days remote (Monday and Friday).

Qualifications

• Degree or diploma in Customer Service, Supply Chain, Logistics, or a related field.
• Experience in pharmaceutical, biotechnology, healthcare, logistics, or supply chain environments.
• Experience in customer service, logistics coordination, production planning, or supply chain operations.
• Strong planning, organizational, and problem-solving skills.
• Ability to prioritize effectively and perform under pressure in a dynamic environment.
• Excellent communication and stakeholder management skills.
• Comfortable working with multiple systems and managing complex scheduling activities.
• Proactive, adaptable, and solution-oriented mindset.
• Willingness to travel occasionally (approximately 10%).

Responsibilities

• Act as the primary point of contact for scheduling and coordination of assigned treatment sites.
• Create, maintain, and optimize patient treatment schedules with clinical and manufacturing sites.
• Ensure accurate entry of scheduling data into planning systems.
• Monitor scheduling activities to guarantee smooth patient treatment delivery.
• Investigate operational issues, identify root causes, and implement corrective actions.
• Coordinate product returns, replacements, and related logistics activities.
• Provide real-time support to external stakeholders using planning platforms.
• Maintain and update master data within account management systems.
• Collaborate cross-functionally with Supply Chain, Manufacturing, Customer Service, and Clinical Operations teams.
• Participate in continuous improvement initiatives and contribute to operational projects.
• Lead and facilitate meetings with internal and external stakeholders.

Skills

Planning

Organization

Problem solving

Communication

Stakeholder management

Prioritization

Education

Degree in related field

Tools

Planning systems

Account management systems

Job description

Specialist Scheduling & Logistics (Temporary Position)

Neuchâtel, Switzerland

Hybrid Working Model: 3 days on-site (Tuesday to Thursday) and 2 days remote (Monday & Friday)

Temporary contract : 1 year - extension to 2 year

About the Role

We are looking for a Specialist Scheduling & Logistics to join an international pharmaceutical environment and play a key role in coordinating patient treatment schedules, manufacturing activities, and supply chain operations. This position offers the opportunity to work in a highly collaborative and fast-paced setting where patient care and operational excellence are at the forefront.

Key Responsibilities

• Act as the primary point of contact for the scheduling and coordination of assigned treatment sites.
• Create, maintain, and optimize patient treatment schedules in collaboration with clinical and manufacturing sites.
• Ensure accurate and timely entry of scheduling and transactional data into planning systems.
• Monitor and manage scheduling activities to guarantee smooth patient treatment delivery.
• Investigate operational issues, identify root causes, and implement appropriate corrective actions.
• Coordinate product returns, replacements, and related logistics activities when required.
• Provide real-time support to external stakeholders using planning and scheduling platforms.
• Maintain and update master data within account management systems.
• Collaborate cross-functionally with Supply Chain, Manufacturing, Customer Service, and Clinical Operations teams.
• Participate in continuous improvement initiatives and contribute to operational projects.
• Lead and facilitate meetings with internal and external stakeholders.

Profile

• Degree or diploma in Customer Service, Supply Chain, Logistics, Business Administration, or a related field.
• Previous experience within the pharmaceutical, biotechnology, healthcare, logistics, or supply chain environment.
• Experience in customer service, logistics coordination, production planning, or supply chain operations.
• Strong planning, organizational, and problem-solving skills.
• Ability to prioritize effectively and perform under pressure in a dynamic environment.
• Excellent communication and stakeholder management skills.
• Comfortable working with multiple systems and managing complex scheduling activities.
• Proactive, adaptable, and solution-oriented mindset.
• Willingness to travel occasionally (approximately 10%).

Languages

• Fluent English is mandatory.
• A second language is required: German, French, or Spanish (professional working proficiency).
• Italian is considered a strong asset and would be highly appreciated as an additional language.