ServiceNow Consultant: ITSM & Digital Transformation Lead
Who is Hiring
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Job summary
Who is Hiring in Stäfa/Zurich is seeking a ServiceNow Consultant to support clients in their digital transformation, blending consulting with hands-on implementation from concept through rollout.
You will advise on ITSM optimization, translate requirements into technical specifications, design ServiceNow architectures, implement solutions, and assist sales with technical questions, ensuring successful delivery within commercial constraints.
Qualifications
- Advise clients on optimizing their IT Service Management and digitalizing their processes.
- Gather requirements and translate them into solution concepts and technical specifications.
- Define the architecture and design of complex ServiceNow applications.
- Implement solutions and support their installation and rollout.
- Take responsibility for technical project delivery while keeping commercial requirements in mind.
- Support the sales team with technical questions and the development of client solutions.
Responsibilities
- Advise clients on optimizing their IT Service Management and digitalizing their processes.
- Gather requirements and translate them into solution concepts and technical specifications.
- Define the architecture and design of complex ServiceNow applications.
- Implement solutions and support their installation and rollout.
- Take responsibility for technical project delivery while keeping commercial requirements in mind.
- Support the sales team with technical questions and the development of client solutions.
Job description
Who is Hiring in Stäfa/Zurich is seeking a ServiceNow Consultant to support clients in their digital transformation, blending consulting with hands-on implementation from concept through rollout.
You will advise on ITSM optimization, translate requirements into technical specifications, design ServiceNow architectures, implement solutions, and assist sales with technical questions, ensuring successful delivery within commercial constraints.
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