Senior Technical Documentation Strategist

Xovis AG; Zollikofen; Hybrid; CHF 110,000 - 150,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work options

Five weeks’ leave

Free parking

Team events

Open, collaborative culture

Pension plans

Job summary

Xovis AG, based in Zollikofen, is seeking a Senior Technical Documentation Specialist to lead technical product and customer documentation across Switzerland and Germany. You will collaborate with colleagues in Zollikofen and Berlin, delivering clear, compliant materials while advancing documentation standards.

The role requires strong technical writing skills, experience with InDesign/Confluence/Jira, and a proactive approach to documentation quality and automation. Hybrid work is offered.

Qualifications

• Minimum several years of experience creating technical product and customer documentation for hardware and software products.
• Degree in Technical Writing, Technical Communication, Computer Science or a related field is preferred.
• Ability to present complex topics clearly, with a structured approach.

Responsibilities

• Create, maintain and continuously develop technical product and customer documentation for Switzerland and Germany across the product lifecycle.
• Identify opportunities for automation and process improvements in documentation workflows.
• Produce user manuals, installation guides, online help, knowledge base articles, release notes, training materials and digital learning content.
• Develop technical graphics, process illustrations and visual content for documentation.
• Develop documentation concepts for different products and markets and advance documentation standards.
• Ensure compliance with regulatory and market-specific documentation requirements.
• Analyze customer feedback, support requests and product feedback to close documentation gaps.

Skills

Technical writing

Structured documentation

Strong English

German language skills

Education

Bachelor's degree in Technical Writing/Technical Communication/Engineering

Tools

Adobe InDesign

Confluence

Jira

Service Management

AI tools

Job description

Xovis AG, based in Zollikofen, is seeking a Senior Technical Documentation Specialist to lead technical product and customer documentation across Switzerland and Germany. You will collaborate with colleagues in Zollikofen and Berlin, delivering clear, compliant materials while advancing documentation standards.

The role requires strong technical writing skills, experience with InDesign/Confluence/Jira, and a proactive approach to documentation quality and automation. Hybrid work is offered.