Senior Technical Documentation Lead – Hybrid

Xovis AG

Bern

Hybrid

CHF 120,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Flexible hours

Hybrid work

Five weeks leave

Modern office

Free parking

Team events

Open culture

Pension plan

Job summary

Xovis AG in Zollikofen near Bern is seeking a Senior Technical Documentation Specialist to create and maintain product documentation across Switzerland and Germany. You will work hybrid, collaborating with teams across Zollikofen and Berlin, delivering manuals, guides, and knowledge content while ensuring regulatory compliance.

Ideal candidates have extensive technical writing experience, strong English skills, and proficiency with InDesign, Confluence, Jira, and AI tools.

Qualifications

Several years of experience in technical documentation for hardware and software products.
Degree in Technical Writing or related field.
Strong ability to present complex topics clearly and structurally.
Proficient with InDesign, Confluence and Jira (including Service Management) and AI tools.
Knowledge of regulatory requirements for product documentation.
Excellent English; German is a plus.

Responsibilities

Create, maintain, and develop technical product and customer documentation for our products in Switzerland and Germany throughout the product lifecycle.
Continuously improve documentation quality and identify automation opportunities.
Create user manuals, installation guides, online help, knowledge base articles, release notes, training materials, and digital learning content.
Create and maintain technical graphics and visual documentation content.
Develop documentation concepts for different products/markets/use cases and advance documentation standards.
Ensure regulatory and market-specific documentation requirements are met.
Analyze customer feedback, support requests, and product feedback to close documentation gaps.