Senior Technical Account Manager – Germany & Switzerland

Cohesity; Zürich; Hybrid; CHF 130.000 - 170.000; Vollzeit

Zusammenfassung

Cohesity is seeking a Senior Technical Account Manager to drive customer advocacy, adoption, and health metrics across German and Swiss accounts. You will partner with account teams to secure renewals and uncover upsell opportunities, while delivering value in a rapidly changing data-security landscape.

The role emphasizes cross-functional collaboration, data-driven reporting, and a strong focus on revenue growth in a global, AI-powered environment.

Qualifikationen

• Bachelor's degree or equivalent in business, CS, or related field.
• Fluent German and English; French is a plus.
• Experience in recurring revenue models and customer success.
• Proven track record in account management and driving renewals.

Aufgaben

• Increase the lifetime value of customers through advocacy and product evolution.
• Improve customer experience via adoption, satisfaction, and health scores.
• Ensure delivery on key metrics: health, adoption, renewal likelihood, and net retention.
• Lead customer success programs and collaborate with sales to identify upsell opportunities.
• Onboard Cohesity customers post-implementation and drive value realization.

Kenntnisse

German (Fluent)

English (Fluent)

Account management

Data-driven reporting

AI tools usage

Customer advocacy

Ausbildung

Bachelor's degree

Tools

CRM software

Jobbeschreibung

Cohesity is seeking a Senior Technical Account Manager to drive customer advocacy, adoption, and health metrics across German and Swiss accounts. You will partner with account teams to secure renewals and uncover upsell opportunities, while delivering value in a rapidly changing data-security landscape.

The role emphasizes cross-functional collaboration, data-driven reporting, and a strong focus on revenue growth in a global, AI-powered environment.