Senior Payments Platform & Risk Lead

Forfirm; Ticino; On-site; CHF 150,000 - 190,000; Full time

Job summary

Forfirm is seeking a senior, client-facing leader to manage the bank's payments platform, overseeing projects, operations and governance on-site in Switzerland. The role blends banking domain knowledge with application ownership, project management, people leadership, and vendor coordination.

You will be the internal reference for payment process evolution, platform management, compliance, and coordination with external vendors and stakeholders, guiding teams to meet SLAs and regulatory

Qualifications

• This role requires 7+ years in banking with a focus on payment systems.
• Autonomous senior profile capable of acting as trusted reference on client premises.
• Full-time on-site presence is required.
• Italian: fluent. English: fluent. German or French: a plus.

Responsibilities

• Project Management: manage end-to-end projects including requirements, analysis, design, vendor coordination, UAT, releases and stabilization.
• Application Management: oversee configurations, flows, and interfaces between systems; ensure continuity of payment flows (SIC, euroSIC, SEPA, SWIFT).
• Functional and Operational Support: provide second-level support; analyze issues; coordinate with vendors during incidents.
• Compliance: support regulatory requirements for payments and assist audits.
• Team Management: plan capacity, supervise daily activities, ensure SLAs, and manage external consultants.

Skills

Project management

Vendor coordination

People management

Analytical skills

Communication

Client facing

Education

Degree in Economics/Finance/CS/Management Engineering

Tools

Swiss core banking systems

Project management tools

Job description

Forfirm is seeking a senior, client-facing leader to manage the bank's payments platform, overseeing projects, operations and governance on-site in Switzerland. The role blends banking domain knowledge with application ownership, project management, people leadership, and vendor coordination.

You will be the internal reference for payment process evolution, platform management, compliance, and coordination with external vendors and stakeholders, guiding teams to meet SLAs and regulatory