Senior Mass Spec Apps Lead – Field Support (EMEA)

Radiometer; Schweiz; Remote; CHF 110,000 - 140,000; Full time

Job summary

SCIEX, a Danaher company, is seeking a Senior Application Support Specialist (d/f/m) in Switzerland (Basel area). You will provide high-quality technical support for mass spectrometry in Pharma and Clinical/Forensic markets and travel within the EMEA region.

Join a field-based role that collaborates with Sales, Marketing and external customers, develops methods, and contributes to product feedback while advancing cutting-edge MS technology.

Qualifications

• Degree/PhD in chemistry, life sciences or equivalent experience.
• Proven track record in analytical chemistry and MS workflows.
• Awareness of HPLC-MS technologies and applications.
• Experience with SCIEX instrumentation is beneficial.
• Fluent in German; strong English; French a plus.

Responsibilities

• Provide high-quality pre-sales support to Sales through customer visits, demonstrations and workshops.
• Provide post-sales training and on-site support to customers, and telephone support.
• Gather and deliver field information to Sales & Marketing on competitive activity and market conditions.
• Liaise with local, European and global networks to resolve customer problems quickly.
• Provide internal feedback on technical problems and input into new product features.
• Travel across the EMEA region to engage customers, train, troubleshoot and provide expertise.

Skills

Analytical chemistry

Mass spectrometry

HPLC-MS

German language

English language

French language

Communication skills

Travel readiness

Education

Degree/PhD in chemistry or life sciences

Tools

SCIEX instrumentation

Job description

SCIEX, a Danaher company, is seeking a Senior Application Support Specialist (d/f/m) in Switzerland (Basel area). You will provide high-quality technical support for mass spectrometry in Pharma and Clinical/Forensic markets and travel within the EMEA region.

Join a field-based role that collaborates with Sales, Marketing and external customers, develops methods, and contributes to product feedback while advancing cutting-edge MS technology.