Senior MS Application Specialist — Field Support (EMEA)

SCIEX; Basel; Vor Ort; CHF 110.000 - 150.000; Vollzeit

Zusammenfassung

SCIEX is seeking a Senior Application Support Specialist (d/f/m) to deliver high‑quality technical support for mass spectrometry in Pharma and Clinical/Forensic markets. The role is field based in Switzerland (Basel area) and involves pre‑sales and post‑sales activities, method development, and collaboration with the SCIEX Application Network.

The role requires a degree/PhD in chemistry or life sciences, strong analytical chemistry and MS experience, fluent German and English (French a plus),

Qualifikationen

• Degree/PhD in chemistry, life sciences or equivalent experience.
• Proven track record in analytical chemistry and mass spectrometry method development.
• Awareness of HPLC-MS technologies and applications; experience with SCIEX instrumentation is beneficial.
• Fluent in German with strong English; French is an advantage.
• Excellent communication and presentation skills.
• Good organizational skills and the ability to prioritize.

Aufgaben

• Provide high‑quality pre‑sales support to Sales through customer visits, product demonstrations, seminars and workshops.
• Provide post‑sales support, in‑house and on‑site training, and timely customer support to increase satisfaction.
• Collect and relay field information on competition, market conditions and opportunities to Sales & Marketing.
• Liaise with local, European and global networks to resolve customer problems quickly and provide input for new features.
• Travel across the EMEA region to engage customers and provide onsite support and troubleshooting.

Kenntnisse

Analytical chemistry

Mass spectrometry

Method development

Presentation skills

Communication

Ausbildung

Degree/PhD in chemistry or life sciences

Tools

SCIEX instrumentation

Jobbeschreibung

SCIEX is seeking a Senior Application Support Specialist (d/f/m) to deliver high‑quality technical support for mass spectrometry in Pharma and Clinical/Forensic markets. The role is field based in Switzerland (Basel area) and involves pre‑sales and post‑sales activities, method development, and collaboration with the SCIEX Application Network.

The role requires a degree/PhD in chemistry or life sciences, strong analytical chemistry and MS experience, fluent German and English (French a plus),