Senior Guest Experience Leader

smzh ag; Zürich; Vor Ort; CHF 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Opportunities for professional development

Employee discounts

Engaging work culture

Zusammenfassung

smzh ag is seeking a Guest Experience Expert to join their team in Zürich, Switzerland. This role involves creating a welcoming environment for guests, supporting front desk operations, and ensuring high-quality service.

The ideal candidate will have excellent communication skills, flexibility to work various shifts, and a passion for hospitality. Opportunities for career growth and employee benefits are part of the package.

Qualifikationen

• Passionate about hospitality and teamwork.
• Ability to work in a multicultural environment.
• Flexible availability for various shifts, including weekends and holidays.

Aufgaben

• Create a welcoming environment for guests.
• Support front desk and guest service operations.
• Handle guest inquiries and resolve concerns promptly.
• Ensure adherence to Marriott standards and service protocols.
• Collaborate with team members for guest satisfaction.

Kenntnisse

Team player

Excellent communication

Interpersonal skills

Positive attitude towards hospitality

Jobbeschreibung

smzh ag is seeking a Guest Experience Expert to join their team in Zürich, Switzerland. This role involves creating a welcoming environment for guests, supporting front desk operations, and ensuring high-quality service.

The ideal candidate will have excellent communication skills, flexibility to work various shifts, and a passion for hospitality. Opportunities for career growth and employee benefits are part of the package.