Customer Experience Lead - Front Desk & Center Ops

Spaces. offices | co-working | meeting rooms.; Zürich; Vor Ort; CHF 54.000 - 66.000; Vollzeit

Benefits dieser Stelle

Restaurant d'entreprise

Indemnités de stage/alternance

Zusammenfassung

Regus in Zurich seeks a Community Associate to greet guests, support front desk tasks, and assist customers with requests, helping maintain a professional and welcoming business center.

You will handle reception duties, organize events, and support daily operations to ensure smooth services. Fluency in German or French and English is preferred; vocational training is welcomed, with MS Office 365 skills beneficial.

Qualifikationen

• High self-motivation and performance orientation.
• Diplomatic, tactful and calm when dealing with customer problems.
• Open to challenges and changes (can-do mentality).
• Very good knowledge of German, French and English, both written and spoken.
• Successfully completed vocational training, gladly also beginners.
• Proficient in MS Office 365.

Aufgaben

• Front Desk & Customer Management: Greeting customers and guests; assist in proactive retention and satisfaction.
• Administrative and operational support for customers and their requests.
• General reception activities including mail handling and switchboard supervision.
• Coordinate events and community activities; support center maintenance and daily routines.

Kenntnisse

Customer service

Communication

Multilingual (DE/FR/EN)

Ausbildung

Vocational training

Tools

MS Office 365

Jobbeschreibung

Regus in Zurich seeks a Community Associate to greet guests, support front desk tasks, and assist customers with requests, helping maintain a professional and welcoming business center.

You will handle reception duties, organize events, and support daily operations to ensure smooth services. Fluency in German or French and English is preferred; vocational training is welcomed, with MS Office 365 skills beneficial.