Senior AI Engineer — Hybrid, Scalable AI & MLOps

Nexthink; Lausanne; Hybrid; CHF 150.000 - 190.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Unlimited vacation

Volunteer days

Relocation package

Fitness center access

Transportation reimbursement

French classes reimbursement

Team events

Zusammenfassung

Nexthink, the leader in digital employee experience management, is hiring a Senior AI Engineer in Lausanne. You will prototype, mature, and ship AI-powered capabilities in Nexthink’s cloud platform, leading architectural decisions and ensuring scalable, production-grade AI systems.

You will design and operate production-grade AI/ML pipelines, integrate external AI services, mentor junior engineers, and collaborate with product managers, designers, software engineers, and data scientists to

Qualifikationen

• 5+ years of professional software engineering experience, including shipping and operating cloud services in production.
• Hands-on experience in LLM-powered production applications or ML/NLP applications.
• Strong proficiency in Python and AI frameworks.
• Experience with NLP systems (embeddings, semantic search, retrieval systems, text classification, etc.).
• Experience integrating and operating LLMs (prompting, evaluation, observability, RAG, agentic workflows).
• Hands-on MLOps experience: reproducible pipelines, experiment tracking, automated evaluation, CI/CD for models and prompts.
• Knowledge of reinforcement learning, retrieval-augmented generation (RAG), and multi-agent AI architectures.
• Strong data intuition: ability to inspect logs, design metrics, and quickly identify regressions

Aufgaben

• Design, develop, and operate production-grade AI/ML systems, including LLM-powered applications, NLP models, RAG pipelines, and multi-agent systems
• Make key architectural decisions across model selection, training strategies, fine-tuning, retrieval mechanisms, orchestration layers, and infrastructure
• Integrate external AI services (e.g., LLM providers) into Nexthink’s cloud platform
• Solve engineering challenges related to data collection, retrieval, evaluation, inference, latency, and cost optimization
• Define robust online and offline evaluation frameworks and success metrics
• Instrument dashboards and monitoring systems to track quality and detect regressions in production
• Design automated evaluation pipelines for prompts, embeddings, models, and agent workflows
• Ensure observability and reliability of AI systems at scale
• Collaborate closely with product managers, designers, software engineers, and data scientists
• Translate ambiguous product requirements into incremental, testable engineering plans
• Proactively propose new AI capabilities based on user insights and technology advancements
• Communicate complex AI concepts clearly to both technical and non-technical stakeholders
• Mentor and coach junior AI engineers in production best practices
• Establish engineering standards and AI best practices within the team
• Foster a culture of experimentation, learning, and knowledge sharing

Kenntnisse

Python

AI frameworks

LLM production

NLP

MLOps

AWS

Cloud deployments

English communication

Leadership

Ausbildung

CS/ML/DS degree

Tools

Docker

Kubernetes

CI/CD

Jobbeschreibung

Nexthink, the leader in digital employee experience management, is hiring a Senior AI Engineer in Lausanne. You will prototype, mature, and ship AI-powered capabilities in Nexthink’s cloud platform, leading architectural decisions and ensuring scalable, production-grade AI systems.

You will design and operate production-grade AI/ML pipelines, integrate external AI services, mentor junior engineers, and collaborate with product managers, designers, software engineers, and data scientists to